Dear Wow Vegas Support Team,
I am writing to formally express my frustration and disappointment regarding my ongoing verification issue, which has remained unresolved for over a month despite my full cooperation and submission of all required documents.
I have repeatedly followed your instructions and provided every piece of information requested, yet I have received no resolution or meaningful update from your team. This delay is entirely unreasonable and has caused significant inconvenience.
If this matter is not resolved immediately, I will have no choice but to pursue formal legal action and report this issue to the appropriate regulatory authorities. I would prefer to settle this matter amicably, but after a month of waiting with no progress, I am left with no other option.
Please confirm receipt of this and provide a clear timeline for when my account will finally be verified.
Complaint Info
Disputed casino
Reason
 AskGamblers
                    AskGamblers
                Dear WOW Vegas Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
WOW Vegas Casino Complaints
- 3 of 44 resolved
- 2 days avg response
- 4 days avg complaint life
- 12,629 USD avg amount
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        Unresolved WOW Vegas Casino - Verification failed and no reply from support$3,582 Unresolved WOW Vegas Casino - Verification failed and no reply from support I was able to put money in and play, then when I decided to pull out, I was instructed to verify my identity, which failed. I was then prompted to ... Read more
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        Unresolved WOW Vegas Casino - Verification status unknown for 4 weeks$3,000 Unresolved WOW Vegas Casino - Verification status unknown for 4 weeks I submitted all the proper documents for verification and it's been saying "documents are in were reviewing them now". It's been saying that for 4 ... Read more
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        Unresolved WOW Vegas Casino - Redemption page blocked by an verification overlay$105 Unresolved WOW Vegas Casino - Redemption page blocked by an verification overlay I am submitting this formal complaint regarding an ongoing issue I have been experiencing when attempting to redeem winnings on your website.Each time ... Read more
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        Resolved WOW Vegas Casino - Casino locked my account after big win ignoring proof of residency$450,000 Resolved WOW Vegas Casino - Casino locked my account after big win ignoring proof of residency Hello,I won over $500,000 while playing on their platform. According to their withdrawal policy, the daily withdrawal limit was $5,000, and over a ... Read more
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