I have been playing with them for a few days, and now I have $968 in my account. Now they have frozen my account without any explanation, and the customer service did not bother to deal with me, I think their behavior is illegal and theft, I just want to get back the amount on my account, please help me deal with it. Get a fair treatment. I can provide relevant screenshots and proof!
Complaint Info
Thank you to the staff of askgamblers, and I also hope that the staff of ace will discuss and resolve this matter together.
Dear Acebet Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
Upon further investigation, the AskGamblers Complaint Team concluded that the player submitted the same complaint under a different username. The complaint is Rejected.
The AskGamblers Complaint Team maintains zero tolerance towards players trying to abuse our complaint service and not using it in a good faith. Therefore, we made the decision to reject this complaint and to impose a permanent ban on the player to use our services from now on.
Acebet Casino Complaints
- 0 of 2 Resolved
- 2 days Avg. Response Time
- 4 days Avg. Complaint Duration
- 706 USD Avg. Amount
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Unresolved
Acebet Casino - Account banned and 426 USD withheld unable to contact support
$426
Unresolved
Acebet Casino - Account banned and 426 USD withheld unable to contact support
My account was permanently banned for “TOS violation” without any clear explanation.However, the main issue is that the casino is currently ...
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Unresolved
Acebet Casino - Unreasonable freezing of my account
$986
Unresolved
Acebet Casino - Unreasonable freezing of my account
Playing with them, they froze my account without any explanation, and now there are still 986 USDT on the account that can provide relevant screenshot ...
Read more
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