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Casino Complaints

Acebet Casino - Unfair and unreasonable freezing of accounts

REJECTED

Complaint Info

Disputed casino

Acebet Casino

Amount

$ 968

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Inactive user
2 weeks ago

I have been playing with them for a few days, and now I have $968 in my account. Now they have frozen my account without any explanation, and the customer service did not bother to deal with me, I think their behavior is illegal and theft, I just want to get back the amount on my account, please help me deal with it. Get a fair treatment. I can provide relevant screenshots and proof!

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Inactive user
2 weeks ago

Thank you to the staff of askgamblers, and I also hope that the staff of ace will discuss and resolve this matter together.

AskGamblers
2 weeks ago

Dear Acebet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

AskGamblers
1 week ago

Upon further investigation, the AskGamblers Complaint Team concluded that the player submitted the same complaint under a different username. The complaint is Rejected.

The AskGamblers Complaint Team maintains zero tolerance towards players trying to abuse our complaint service and not using it in a good faith. Therefore, we made the decision to reject this complaint and to impose a permanent ban on the player to use our services from now on.