I was able to put money in and play, then when I decided to pull out, I was instructed to verify my identity, which failed.
I was then prompted to reach out to support and send all the documents and describe the case, which I did.
After a week and multiple emails, I have not received a single reply from a person, only an AI assistant that keeps telling me my case is being submitted for manual review and to wait.
AskGamblers
Dear @SpaceKid56,
The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.
Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.
Thanks for cooperating with the AskGamblers Complaint Team.
The amount is is $3,582
Of course they’re not going to reply or help because they’re a scam
AskGamblers
Dear WOW Vegas Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
Unresolved
$3,000
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