On March 17th I won $1400.00 at raging bull casino. Checked play through and bonus terms. Requested my withdraw The only option per the system was an express payment of 750.00 and wire transfer of remaining amount of 650.00. Requested both at same time. On the 17th, I received an email stating what was required to be able to withdraw Credit card auth, verify my identity through their provided website. Filled out credit auth, and did required identity verification on the 17th of March. The print out showing transactions from the casino shows the request, but also shows them denying right after i requested. There are 2 different reports I printed from casino "new" and "old" in documentation. The first time they refused because I was missing documents, originally I sent a California Tax bill in place of Utility bill which on their website when verifying my identity told me I could use as long as it had certain date parameters. I sent them a utility bill per their request on the 24th of March. I could not get a person to respond and when I did I was wrong. Even though I had sent everything. I have talked to serveral customer service reps, document dept. I have requested 5 withdrawals it may be more, the last 2 times they didn't even communicate they just added back into my account. I have verified my bank account info several times. One of the last times they told me my bank would not accept a wire, I asked if I could request a check they said yes, but there is not an option for the in withdrawal section. I'm just not getting anywhere no matter how many people I talk too. I spoke with one person who was Excellent I just loved her but in never panned out. I would appriciate any help at all...Thank you very much.