Waiting for payout since April 2018
I need assistance collecting winnings from Raging Bull of $12,200. On April 2, 2018, I won $4470 and am still waiting for $2200. Also, still waiting on money from July 6, 2018 win of $10,000. I have contacted Raging Bull by phone, email and chat line continuously with no resolution. From April through November the delay in payment was due to processing issues, then in November the issue had to do with my bank, Wells Fargo. The following is the withdrawal account history:
April 2 win of $4493
4/7/18 bank wire withdrawal requested $2500
4/7/18 bank wire withdrawal requested $2123
4/13/18 bank wire withdrawal denied $2000
4/13/18 overnight express withdrawal requested $1250 - received 9/17/18 $1200 less $50 fee
6/12/18 manager withdrawal approved -130 (bonus)
6/12/18 overnight express withdrawal requested $1250 - received 10/12/18 $1200 less $50 fee
7/4/18 bankwire withdrawal declined $2123
7/4/18 overnight express withdrawal requested $2123
7/4/18 Overnight express withdrawal approved $1250
7/4/18 Overnight express withdrawal declined $823
7/4/18 Overnight express withdrawal requested $823
7/21/18 Overnight express withdrawal approved $1120 (have not received)
8/9/18 Overnight express withdrawal approved $873 (have not received)
July 7, 2018 win of 10,000
7/31/18 bankwire withdrawal requested $2500
7/31/18 bank wire withdrawal requested $2500
9/2/18 bankwire withdrawal declined $2500
9/2/18 overnight express withdrawal requested $1250
9/2/18 manager withdrawal requested & approved $108 bonus
9/2/18 overnight express withdrawal requested $1142
9/2/18 overnight express withdrawal approved $1250
9//21/18 overnight express withdrawal approved $1142
9/26/18 Overnight express withdrawal requested $2500
10/5/18 bank wire withdrawal declined $2500
10/5/18 Overnight express withdrawal requested $2500
10/5/18 Overnight express withdrawal approved $2500
10/10/18 overnight express withdrawal approved $2500
10/14/18 Overnight express withdrawal approved $2500
10/18/18 Overnight express withdrawal declined $2500
10/18 overnight express withdrawal requested $2500
10/29 overnight express withderawal approved $2500
As you can see, the account history appears confusing with all therequests, approvals and declines. I think I have been very patient and have exhausted the lines of communication. I have emailed them, but I only received the automated response that I should received another email in 5 days. I have not received any emails adddressing my concerns.
I would really appreciate your assistance with this matter.
April 2 win of $4493
4/7/18 bank wire withdrawal requested $2500
4/7/18 bank wire withdrawal requested $2123
4/13/18 bank wire withdrawal denied $2000
4/13/18 overnight express withdrawal requested $1250 - received 9/17/18 $1200 less $50 fee
6/12/18 manager withdrawal approved -130 (bonus)
6/12/18 overnight express withdrawal requested $1250 - received 10/12/18 $1200 less $50 fee
7/4/18 bankwire withdrawal declined $2123
7/4/18 overnight express withdrawal requested $2123
7/4/18 Overnight express withdrawal approved $1250
7/4/18 Overnight express withdrawal declined $823
7/4/18 Overnight express withdrawal requested $823
7/21/18 Overnight express withdrawal approved $1120 (have not received)
8/9/18 Overnight express withdrawal approved $873 (have not received)
July 7, 2018 win of 10,000
7/31/18 bankwire withdrawal requested $2500
7/31/18 bank wire withdrawal requested $2500
9/2/18 bankwire withdrawal declined $2500
9/2/18 overnight express withdrawal requested $1250
9/2/18 manager withdrawal requested & approved $108 bonus
9/2/18 overnight express withdrawal requested $1142
9/2/18 overnight express withdrawal approved $1250
9//21/18 overnight express withdrawal approved $1142
9/26/18 Overnight express withdrawal requested $2500
10/5/18 bank wire withdrawal declined $2500
10/5/18 Overnight express withdrawal requested $2500
10/5/18 Overnight express withdrawal approved $2500
10/10/18 overnight express withdrawal approved $2500
10/14/18 Overnight express withdrawal approved $2500
10/18/18 Overnight express withdrawal declined $2500
10/18 overnight express withdrawal requested $2500
10/29 overnight express withderawal approved $2500
As you can see, the account history appears confusing with all therequests, approvals and declines. I think I have been very patient and have exhausted the lines of communication. I have emailed them, but I only received the automated response that I should received another email in 5 days. I have not received any emails adddressing my concerns.
I would really appreciate your assistance with this matter.
Raging Bull Casino Complaint Stats
Resolved
592 / 644
Avg. Amount
$2,634
Avg. Complaint Duration
14 days
Avg. Response Time
3 days
Raging Bull Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 561 out of 606 complaints in this category have been resolved.
This operator's average complaint duration is 14 days, while the average duration across all operators is 8 days.