I have a payout of $160.00 that was approved on the 30 November however they keep asking for documents which I have provided numerous times. It says fast payouts on their website however I didn't even know they were waiting on documents until I asked for an update on my withdrawl. As this was my first withdrawl, I opted for the express withdrawl which requested all my bank wire transfer details which I provided. They have now requested my bank wire transfer details 4 times. I have been onto the live chat to get them to update my account but they can't. They are saying to send through to an email address which they checked a screenshot I took and have confirmed the email address is correct. Now I get an email from the "AU_VIP_Host Archie" asking for all my documents again. This is ridiculous for $160.00. I'm just glad I didn't win more and will definitely not be playing this casino again.