What's new

  • What's new
  • Notifications
Search
Search for over 1000 casinos, slots, bonuses

Notifications
failed to load.

Reload

You don't
have any
notifications.

Reload
View all

Notifications
failed to load.

Reload

You don't
have any
notifications.

Reload
View all

Raging Bull Casino - I have login issues

RESOLVED
Complaint Info
Disputed casino Raging Bull Casino
Reason Other
Amount $ 9500
Posted on October 22, 2020

I have recently won $9,500 and have requested numerous withdrawals due to the limit being $2,500 per transaction.
The last 2-3 days I have not been able to login to check on the progress of my withdrawals and I have sent 3-4 emails to get clarification. I received one reply asking for my login details and that is it.

Posted on October 26, 2020

Hi Jessica--

I've checked on the status of your account and there is nothing on our end preventing access to the casino.

As far as your withdrawals are concerned, I can see that four of these will be approved today and sent off to our processor, tomorrow. I've sent a query to our Payments Manager regarding the remaining withdrawal and I should have an answer regarding this, shortly.

I'll be back in a day or two with the transaction details for your approved withdrawals and news on the remaining withdrawal.

All the best,

Tawni

Posted on October 27, 2020

Thank you Tawni, very very appreciated

Posted on October 31, 2020

Hi Jessica--

I'm happy to tell you all of your withdrawals have now been sorted:

10/23 Paid AUD $2500 + no Service Fee for transaction #63358990

10/26 Paid AUD $6000 + no Service Fee for transactions 63485415 ($500.00), 63485414 ($2,500.00), 63485413 ($2,500.00), 63485412 ($500.00)

10/27 Paid AUD $1000.00 + no Service Fee for transaction #63485411

Our processor confirmed that all three wires were completed on the 27th, so I would expect the funds have landed in your account by now. ;-)

I wish you all the best,

Tawni

AskGamblers
Posted on October 31, 2020

Dear @Leechess87,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Posted on November 1, 2020

Thank you for your help.
It has now been resolved.

AskGamblers
Posted on November 2, 2020

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Sign up for +100 No Deposit Spins!

This offer is not applicable to residents of Great Britain.

By subscribing you are certifying that you have reviewed and accepted our updated Privacy and Cookie Policy