Delay tactics and asking for verification over and over
Tried withdrawing multiple times only to be told to complete the verification. After completing all the verification that was asked of me (Reference number 6345190) , I went on the live chat and asked them to verify it for me and was told it would be done within 4hours. A couple days later I submitted a withdrawal request and went on the live chat to make sure it is actually going to be processed only to be asked for verification documents again. Not sure when this run around is going to end. It's not even a big sum of money ($113 AUD) so not sure why it won't just get processed
Raging Bull Casino Complaint Stats
Resolved
592 / 644
Avg. Amount
$2,634
Avg. Complaint Duration
14 days
Avg. Response Time
3 days
Raging Bull Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 561 out of 606 complaints in this category have been resolved.
This operator's average complaint duration is 14 days, while the average duration across all operators is 8 days.