Hi, back in April I won $100 from the casinos no deposit bonus. I submitted all requested documents and the withdrawal was approved. I never received payment and finally requested a redeposit that was approved though I was not notified and only found out today while making contact with this casino yet again. The problem is the casino is treating this like it is still part of the bonus. In other words, I can try to cash out the $100 again, (3-4 months is beyond excessive), or I can play the money and if I happen to win more I will still only get $100, provided they indeed decide to pay me. I could not find this situation addressed in the T & C's, though I was told by customer service it is there. Why it is clear that I could be wrong, I only requested the reversal as a way to get the money that the casino concedes I won. However, due to the fact that a withdrawal was requested and approved then not honored, by no fault of mine, should said monies not be treated as a deposit and be subject to any available bonuses? The overage was taken as was the deposit amount and there was $.20 left in my account. I feel I am being penalyzed for the casino not abiding by their own terms & conditions. What I would like is the check I was told I would receive over 3 months ago. I can't justify giving my bank info to a casino that conducts business in such a way, hence the check request. Thank you for your time in considering my complaint.