Thank you for your response. We have no evidence of receiving such documentation from Gamstop, therefore, please follow the below process;
Please email firstname.lastname@example.org, and request a copy of details held. Please copy in [email protected], allowing us to receive the documentation directly from Gamstop.
We are unable to accept the document you have provided on this thread as it appears to have information missing, for example, official documentation from Gamstop will show the 'First registration date'.
We will await such document. If you do not follow the above steps, then we will accept that you no longer wish to continue with your complaint and close the matter.