I played at Rich Casino a free spin bonus that they offer, got lucky and met the wagering requirement. Then I tried to deposit so I can start the verification precess but was not able. I tried all the methods they offer and did not work. Two days later I try to login to my account and see it is suspended.
I email them to ask why and get this response:
Thank you for contacting us.
We have reviewed your account and wish to inform you it was closed due several inconsistencies found on it. Kindly note this decision is irrevocable.
We wish you the best of luck in the future.''
I did not do anything wrong and havo no idea what ''inconsistencies'' they could find. I had around 80 euros in my account and wanted to withdraw.
I want my account unblocked so I can make the verification and withdraw the money.