Ag Awards

Playamo Casino - Closing account for no reason after requesting withdrawal

Linus300 Victoria
Posted on January 24, 2019

My account was recently disabled after requesting a withdrawal of $500 aud. Please provide me with insight. After depositing thousands of dollars and to only withdraw $500 for it to be denied after the closing the account, is just not right. At least allow me to withdraw the $500 of winnings after losing thousands of dollars previously

Posted on February 11, 2019

This complaint has been reopened as per Playamo Casino request and AskGamblers Complaints Team would like to give it one more try and help both parties involved into the dispute reaching to a satisfactory resolution.

Posted on February 11, 2019

Dear LINUS300,
all founds were sent before the account was closed!
Proof of payment wes already sent to Askgamblers team.

Best regards
Playamo Team

Posted on February 11, 2019

Dear @Linus300,

Please make sure to update your issue in a timely manner and let the AskGamblers Complaints Team know if you got the payment. Please be in aware in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

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