VegasBerry Casino - Unjustified account closure with a pending €800 withdrawal

This complaint has been reopened as per submitter's request and AskGamblers Complaints Team would like to give it one more try and help both parties involved into the dispute reaching to a satisfactory resolution.

well it passed 12 days and still don't have a credible answer they just say they are investigate. but they close my account without any credible reason, will give them a second chance hope they answer me.

This complaint has been reopened as per submitter's request and AskGamblers Complaints Team would like to give it one more try and help both parties involved into the dispute reaching to a satisfactory resolution.

the case was solved after more than one month they put the money back in my casino account but there support doesn't sent any message saying that the case was solved.
i think they have to improve there support because is very important the communication between players and casinos.

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.