Resolved
€600
Resolved
PokerStars Casino - Account under random security check over two weeks
Hi, here files to my earlier complaint about account closoure and ramdom security check and totally missing customer service. Account was closed right ...
Resolved
Resolved
PokerStars Casino - Account closed without any reason again
As usual with PokerStars, they close my account again without any reason to request some documents to verify the account. I have sent the documents ...
Resolved
$1,000
Resolved
PokerStars Casino - Frozen account and ignored by support
After deposit 1000 usd my account was frozen. I got letter from support ssaying;Your account was flagged during a routine security check.Ensuring your ...
Resolved
Resolved
Rich Casino - Closure of account for no reason
My account was closed for no reason. They are not responding to any of my emails. I transferred R19000 into there account over the last week to play ...
Resolved
£1,800
Resolved
William Hill Casino - Permanently Suspended my account with £1,800
My situation is as follows, I will endeavor to give a short, but concise, true account in chronological order to help with the process.Personally I am ...
Unresolved
€1,000
Unresolved
Spin Palace Casino - Closed my account and confiscated over 1,000€ in winnings without saying why
Hello! this casino has closed my account and confiscated 1,000€ in winnings.Chat would not tell me why and just said they have the right to close ...
Resolved
€2,000
Resolved
Bronze Casino - Blocked account with €4,000
I am hoping that submitting this that I will be able to get some help from yourselves. I joined Bronze casino on the evening of Tuesday the 10th of ...
Resolved
$300
Resolved
21 Dukes Casino - Account closed due to several "inconsistencies" found
I had just deposited my funds was 30 mins in to playing and mind you was winning I was up to over $300 when all of sudden it locked me out and then ...
Resolved
Resolved
PokerStars Casino - Account closed while playing!
Hello, my account was closed while playing casino slots at Pokerstars without any reason. I emailed them multiple times and even sent them my passport ...
Rejected
Rejected
Thebes Casino - Account closed without a justification
Hi, i registered on Thebes Casino on 04/09/19. I received 25 free spins that i played and on 05/09/19 i had more then 600€. I tried to make my 1st ...
Resolved
Resolved
Bronze Casino - Failed to exclude me, allowed me to deposit further
I am someone who wished to stop playing slots to self exclude to ensure I could control a gaming. Im with gamstop and this has closed most accounts, ...
Resolved
$3,000
Resolved
PokerStars Casino - Account frozen for unknown reason
Hi,My account at Pokerstars was frozen for an unknown reason. This first occurred three weeks ago. I was told to contact support by email. I have also ...
Resolved
€100
Resolved
Evobet Casino - Withdraw canceled and balance deducted based on groundless accusations
Hello everybody.This is my fisrt ever complaint against any online casino, and i am almost ten year's in the online gambler community, i will do my ...
Resolved
Resolved
Raging Bull Casino - Delayed payment/now not allowed to log in
I have made 2 withdrawal requests one for $750 and another for $1250.I have sent all the required documents and were told my documents were verified ...
Resolved
£400
Resolved
PokerStars Casino - Account was ''flagged'' during a routine security check, no response
On Thursday 29 August I signed up to Pokerstars to play poker and casino. I played both and then later deposited £400 to play more casino, as soon as ...
Unresolved
£20
Unresolved
Trada Casino - Ignored gambling regulations and allowed me to deposit and gamble before verification
I opened my Tradacasino account at the end of March of this year, but did not first deposit until late May. On the 27th of May 2019, I first deposited ...
Resolved
R35,000
Resolved
Spinit Casino - Account still blocked without any notification after submitting verification docs
My spinit.com account had been blocked after submitting my docs for verification for my pending withdrawl of 35k zar. What bothers me is that i was ...
Resolved
Resolved
Campeonbet Casino - Wrongly accusing me of using VPN while on vacation and confiscated €13,000
I am still shaking typing this. Campeonbet basically scammed me for €13.000,95 just now.I deposited on 24th of september and played a bit. On the ...
Rejected
$3,590
Rejected
Wild Tornado Casino - Player protection is not taken seriously
HelloI have written you several times via chat and email that I want to lock my account immediately. I was able to log in today and lost about 2000 ...
Resolved
£637
Resolved
GoProCasino - Won't self exclude me despite numerous emails sent
Hi have asked this casino GoPro casino to self excluded me as I have a gambling problem I have emailed them since the 20 th July 2019 all images are ...
Resolved
mBTC0
Resolved
Cloudbet Casino - Casino don’t closes account
Dear,At August 13 I asked to close my account to my VIP manager, he confirmed that he read my text and he even answered.August 24 I lost another 0.114 ...
Resolved
Resolved
Slots of Vegas Casino - Closed account and confiscated $2,750 balance with no justification
I've submitted 3 sets of documents and completed third party verification at slots of vegas request in the last 2 weeks I've been a depositing member ...
Resolved
€4,201
Resolved
Casino Winner - Account unfairly restricted while on holiday
Hi everyone. I am not 100% sure how this website works but will try to explain my situation very clearly, if I am missing information please let me ...
Resolved
Resolved
PokerStars Casino - Frozen account, no reply from support
As many other players here my account has been frozen without explanation for over a month.On Thu, May 23, 2019, 10:57 AM wrote:Hello Claudio,Thank ...
Resolved
Resolved
Slotty Vegas Casino - Account under "review" for several weeks
I wasn't sure what category to put this under as I haven't been given enough information to know what the "issue" is. My account has been suspended ...
Resolved
Resolved
Playamo Casino - Closed my account saying I have 2 accounts, but refused to provide any further justification
On th20th of September I opened a playamo account, and on the 23 of November I won 110k and verifed myself so I could with draw funds, and I did ...
Unresolved
€3,400
Unresolved
All Slots Casino - Closed the account and blocked €3,400 with no further information
Hello. 25/07/2019 made a deposit of 200 + 100 euros and won 3400. When I requested a withdrawal of 2000 euros, it was necessary to send documents.01/ ...
Resolved
Resolved
Loki Casino - Unfair confiscation of €1,405
Hello, I opened my account on May 25. I liked to play in this Casino and everything was fine until August. I managed to win a large sum and accumulate ...