Resolved
Dash14
Resolved
FortuneJack Casino - Suspended account with false accusations
Hello,I made my first withdrawal of 19 DASH with fortunejack and it went through. I kept playing and the next day I made another withdrawal (all the ...
Resolved
€300
Resolved
LuckyBet Casino - Request to close account due to gambling addiction been totally ignored
On the 30th of december requested to close account no and self exclude through email on advise of live chat due to serious gambling addiction. No ...
Resolved
£548
Resolved
Paddy Power Casino - Account suspended without any reason
I registerd my account with paddy power casino after registration complete i send them all my documents to verify my account after verification done ...
Resolved
€800
Resolved
VegasBerry Casino - Unjustified account closure with a pending €800 withdrawal
i have deposit 50€ with 150‰ bonus i have completed the wager requirements and i have withdraw 800€ on 26th january, before i have sent all the ...
Resolved
£5,855
Resolved
LeoVegas Casino - Stalling refund on a self-excluded account
I joined leo vegas on 17th November 2018, submitted personal verification documents and was fully verified on the 18th of november 2018. Deposited ...
Resolved
€400
Resolved
ZenCasino - Account closed for no reason
Hello. Despite knowing that this casino has a Curacao License and I won't ever see my winnings at all, I tried to give it a chance. I signed up and ...
Unresolved
€500
Unresolved
BigBang Casino - €500 withdraw, no email contact, no call back, no response
I did a withdraw of € 500 last monday . After that i directly sended al my documents. They didnt asked for it but i knew that they need to ...
Resolved
£1,990
Resolved
888 Casino - Account suspended and withdrawal pending
I deposited £1150 pounds and won £1990 which I done a withdrawal and got confirmation email from 888 casino with the withdrawal details and ...
Resolved
€2,000
Resolved
888 Casino - Account closed with a €2000 withdrawal and no further information
Dear Ask Gambler's,A few weeks ago I asked the 888casino to close my account. Anyway it wasn't closed so I played a lot last days. Today I won 2000 ...
Resolved
Resolved
Palace of Chance Casino - Closed account and took my winnings without saying why
I followed all of the rules. I have never played at an online casino before let alone win anything. I went through a very long 2 month verification ...
Resolved
$0
Resolved
Playamo Casino - Confiscated $15,000 and closed account for duplicate account excuse with no proof
I won $15,000 on this casino. Then when I try to withdraw my money they ask me for paperwork which I proceeded to provide and then they said that I ...
Rejected
kr30,000
Rejected
Betfinal Casino - Site "temporary unavailable", blocked 30.000 SEK
In late December I tried to log in to my account and it said the following message: "Temporarily unavailable Your country is:SE Please contact support ...
Resolved
$18,000
Resolved
Bovada Casino - Suspended account and winnings without reason
I have been using the Bovada platform for the past week and have won roughly $26,000. They allowed a withdrawal of $8,000 but now they have suspended ...
Rejected
€13,174
Rejected
Boaboa Casino - Breached Responsible Gambling Rules
Good day, I deposited in Boaboa in early December 2018. Deposited around 7K in the begging and reached to 30K. I asked via chat and Via email to put ...
Resolved
€200
Resolved
7BitCasino - Have closed my account for no reason
Hello, I made a deposit worth of 150 € and made 50 € with playing a lot of Blackjack with Martingale strategy and I was playing live Blackjack and ...
Unresolved
Unresolved
BigBang Casino - Support Totally Unresponsive
Hello,I forgot my password on bigbang casino, but i cant seem to reset the password, im not recieving any email whatsoever.I tried live chat, call me ...
Resolved
$500
Resolved
Playamo Casino - Closing account for no reason after requesting withdrawal
My account was recently disabled after requesting a withdrawal of $500 aud. Please provide me with insight. After depositing thousands of dollars and ...
Resolved
Resolved
Rich Casino - Account blocked with no further info
Hello,I played at Rich Casino a free spin bonus that they offer, got lucky and met the wagering requirement. Then I tried to deposit so I can start ...
Unresolved
$1,400
Unresolved
Bovada Casino - Seized $1400 in funds and disabled my account
I had my account disabled and then funds seized. To start the issue, I attempted to login and was shown a message about my account being disabled. I ...
Resolved
€825
Resolved
OrientXpress Casino - Ignoring account closure request, not following Responsible Gambling policies
Dear Sirs and Madames,I would ask you to help me.On 23.12.2018 I requested the immediate closure of my account. (Email 1)On 24/12/2018 I got an answer ...
Resolved
kr12,300
Resolved
LeoVegas Casino - Locked account and delayed withdrawal
Hello everyone!I decided to try my luck at Leovegas on Friday 25/1,and it turned out to be a great decision. After playing for a few hours, I did a ...
Resolved
$2,703
Resolved
Planet 7 Casino - Delaying payments totaling $3,922
Ok so this goes back to Christmas day 2018 I first won 800. Over the next couple of days later i sent in all required documents was told the ...
Resolved
$100
Resolved
Planet 7 Casino - Did not receive full payout
I requested a withdrawal on 12/01 for $2500 and only received $100. I was told by a representative that it was due to monthly insurance being used ...
Resolved
$500
Resolved
Bovada Casino - Disabled My Account and Won't Reopen It
On May 28, Bovada disabled my account because they believed there were "other accounts using information similar" to mine. I never made more than one ...
Unresolved
€161
Unresolved
VegasBerry Casino - Account is blocked for months, no further info
Hello...I need help and don´t know how to do for that problem... In November 2018 I have total balance 161€. in my balance. and try to do ...
Unresolved
€2,300
Unresolved
Lets Bet Casino - Account closed and my money taken based on unproven accusations
Hello Askgamblers, Yesterday I deposited 50€ with a bonus and played some slots and lost. I then deposited 1000€, and won 1300€ on blackjack ...
Unresolved
$121,527
Unresolved
Jackpot City Casino - Account closed without reason and $121527.24 confiscated
On Jan 11, I made an account on Jackpot City and made some deposits about $3600. I didn’t take an bonus offers or promotions to play any games. I ...
Unresolved
Unresolved
Grand Eagle Casino - Contradictory Terms and Conditions
Grand Eagle seems to have contradictory or misleading T&Cs. Do they or do they not accept players from US and UK?See: https://www.grandeaglecasino.com ...