Resolved
mBTC0
Resolved
Cloudbet Casino - Casino don’t closes account
Dear,At August 13 I asked to close my account to my VIP manager, he confirmed that he read my text and he even answered.August 24 I lost another 0.114 ...
Resolved
Resolved
Slots of Vegas Casino - Closed account and confiscated $2,750 balance with no justification
I've submitted 3 sets of documents and completed third party verification at slots of vegas request in the last 2 weeks I've been a depositing member ...
Resolved
€4,201
Resolved
Casino Winner - Account unfairly restricted while on holiday
Hi everyone. I am not 100% sure how this website works but will try to explain my situation very clearly, if I am missing information please let me ...
Resolved
Resolved
PokerStars Casino - Frozen account, no reply from support
As many other players here my account has been frozen without explanation for over a month.On Thu, May 23, 2019, 10:57 AM wrote:Hello Claudio,Thank ...
Resolved
Resolved
Slotty Vegas Casino - Account under "review" for several weeks
I wasn't sure what category to put this under as I haven't been given enough information to know what the "issue" is. My account has been suspended ...
Resolved
Resolved
Playamo Casino - Closed my account saying I have 2 accounts, but refused to provide any further justification
On th20th of September I opened a playamo account, and on the 23 of November I won 110k and verifed myself so I could with draw funds, and I did ...
Unresolved
€3,400
Unresolved
All Slots Casino - Closed the account and blocked €3,400 with no further information
Hello. 25/07/2019 made a deposit of 200 + 100 euros and won 3400. When I requested a withdrawal of 2000 euros, it was necessary to send documents.01/ ...
Resolved
Resolved
Loki Casino - Unfair confiscation of €1,405
Hello, I opened my account on May 25. I liked to play in this Casino and everything was fine until August. I managed to win a large sum and accumulate ...
Resolved
Resolved
Rich Casino - Account disabled with no explanation
I play in this casino since last year. Last week on the 2-08-2019, i made a deposit and played some slots. Then i was playing a race ( this casino has ...
Unresolved
BTC1
Unresolved
Anonymous Casino - Disabled account without any reason
Hello,I opened an account with anonymous-casino on 21st of July and made a deposit of 0.45BTC. I managed to win and the same day I requested a ...
Resolved
€4,313
Resolved
Reeltastic Casino - Made my gambling addiction even worse
I would like to log a complaint relating to Reeltastic breaching terms and conditions, because of this I have lost a lot of money and this did not ...
Resolved
$22,000
Resolved
Playamo Casino - Would not pay 22k in winnings and closed my account under false allegations
i recently joined the playamo casino as i done a bit of research on online casinos and they looked trustworthy.so the day i joined i deposited $50 and ...
Rejected
€527
Rejected
Mr.Bet Casino - Unfairly accusing me in 'money laundering' not paying my withdrawal
Hello! So I have been playing in mr.bet for about a year now. I have been playing slots and sometimes I have lost and sometimes I have won. Last time ...
Resolved
€750
Resolved
Magical Spin Casino - Blocked my account with unjustified accusations
I requested a withdrawal of 750eur. from magicalspin on July 17th. The next day I received an email from them saying: Following an audit of your ...
Resolved
$1,170
Resolved
King Billy Casino - Account disabled and withdrawal discarded without solid justification
I won playing at King Billy Casino, I followed all the required steps and sent in all the relevant documents to verify myself and that was all ...
Resolved
$178
Resolved
MyCasinoBest - Offline, no response yet to my withdrawal request
I’m able to login alright however once I have there are no games so I have proceeded to withdraw my credit however 4 day later they are still ...
Resolved
Resolved
Spartan Slots Casino - Account closed for no reason
Till yesterday I had 25 free spins and won about 500$ in bonus money but when I tried to login today to continue the wager, I was shown an error ...
Unresolved
$10,000
Unresolved
AstralBet Casino - Did not close account after exclusion email
On Nov 24 I asked Astralbet to close my account via chat and was told they couldn’t. Because I recognized I had a problem, I wrote to their rewards ...
Resolved
$0
Resolved
Thebes Casino - Closed my account and declined winnings without any justification
I have registered at Thebes Casino, depositing the sum of USD2,800. I played for around 30 minutes in the slot games and I believe the ladyluck is ...
Resolved
£1,013
Resolved
NetBet Casino - Closed account whilst awaiting withdrawal with no further information given
Hi thereI signed up recently, made a deposit and luckily managed to win something! When I made a withdrawal, ID verification was requested which I ...
Resolved
€195
Resolved
Casoo Casino - Ignoring locking account because of gambling problem
Hi, I asked livechat to get my account closed because of a gambling problem. I was told i had to send an email to [email protected] explaining i ...
Resolved
£30
Resolved
PartyCasino - Irresponsible Actions
I am furious with this casino. I joined this casino recently but when I 1st joined I couldn't deposit straight away. I had to have checks done as it ...
Unresolved
€550
Unresolved
SlotsUK Casino - Account closure and confiscation of winnings without giving any reason
I have opened an account with slotsuk today, made a deposit of 200, received 100% bonus, and managed to complete the wagering requirements. I made a ...
Resolved
$64,000
Resolved
Novibet Casino - Investigating my account for 25 days after 64k win
I am writing to you to raise a complaint about: Novibet I opened a Novibet account on the 9th May and hit a win 64k win which was fully wagered, I was ...
Unresolved
Unresolved
bwin Casino - Irresponsible Actions
I am furious with this casino. My account was initially closed at my request previously and I decided to play again and reopen my account. I had to ...
Unresolved
£45
Unresolved
Gamebookers Casino - Unjustified Account Closure
I joined this casino last night and deposited money. I won £130 ( initially ) I tried to withdraw this but I was blocked and when I asked live chat I ...
Resolved
Resolved
Casoo Casino - Ignoring my problem gambling issue
On Jul 4 I requested for self exclusion permanently. I clearly stated my reason for having gambling issue and wanted locked forever.https://www. ...
Unresolved
£250
Unresolved
Winner Million Casino - Refusing to pay
Hi I deposited over 1k in Dec 2018 and withdrew £250....I was given email saying delayed due to Xmas then another saying update in 72 hours...then ...