Resolved
Resolved
22bet Casino - Refusing to block account
I have Tried over 50 times to block my account at 22bet, I send mail [email protected] but the answer is all way “please contact ut under the mail ...
Resolved
€7,600
Resolved
Cobra Casino - Casino closed my account without a clear explanation
I signed up with Cobra casino uploaded my documents (Government issued passport, Utility bill, Card pics, selfie with passport) and took their first ...
Rejected
Rejected
Argo Casino - Won't let me withdraw my money and closed account without any further explanations
On February 7, 2020, I paid 1800 PLN (about 400 euro) to argocasino. I didn't use any bonus, I managed to win. I started asking for payouts. From ...
Unresolved
$41,000
Unresolved
Bovada Casino - Account closure and seizure of funds
Bovada kept going back and forth yesterday they said my account was fine this morning says I have several linked account which I in fact do not I ...
Resolved
$5,500
Resolved
Bovada Casino - My account was disabled and winnings voided
today while waiting for my 5500.00 bitcoin withdraw they disabled my account after being a loyal customer for years i've made over 30k successful ...
Resolved
€150
Resolved
MaChance Casino - Refused to close my account
On the 23/6 I joined the casino. I went on to live chat to ask for a monthly deposit limit to be set. They told me that was not possible and that I ...
Resolved
£107
Resolved
Virgin Games - Unjustified account closure after asking about my withdrawal in their Live Chat, no sign from my payment ever since
I Won 100GBP, went on chat to ask about method issue I did not understand, then this happened...Please note, I have not altered, added to or taken ...
Unresolved
£100
Unresolved
Paddy Power Casino - Account closed without explanation and whether I will receive refund of my £100
Created a PaddyPower account and successfully verified age details with passport. Logged in and deposited £100 and placed a bet. Logged in the next ...
Resolved
Resolved
Melbet Casino - Closed the account and confiscated winnings but refused to refund my deposit
HiThis is a complaint against Melbet Casino. This is regarding my deposit not being refunded and not about trying to get my winnings. I had an account ...
Rejected
Rejected
PokerStars Casino - Does not answer appropriately for my frozen account
Hello.I'm a player who have been playing poker at Pokerstars for 4 years.I didn't want to post this matter at Askgamblers for help, but I decided my ...
Unresolved
€1,929
Unresolved
APlay Casino - Failed to close my account permanently when asked
Hi - I would like some help and to make a complaint about Aplay casino.I am looking to see about getting money refunded to me that I deposited on ...
Resolved
Resolved
21 Dukes Casino - Account closure after €500 deposit
Hi askgamblers team,Today i made my registration on 21Dukes. First, i gambled the 25 free spins promotion which i lost. After that i made a 500€ ...
Rejected
$17
Rejected
PokerStars Casino - Account has been restricted for too long now
Dear,I am an active player at Pokerstars this past year. On September 28th I logged in to my Pokerstars account and it is said "Your account has been ...
Resolved
Resolved
PokerStars Casino - Closed my account but wont say why
Hello,After I lost $900 a few days ago, I got an email from Pokerstars 2 days after, that my account was closed. They appeal to the 'Terms of Service ...
Resolved
Resolved
PokerStars Casino - Account Closed While Bonus Active With No Further Information
Hello,I submitted a complaint previously about this issue. It was rejected due to not enough information being available, so I will try to explain in ...
Resolved
Resolved
PokerStars Casino - Account has been restricted for 16 days
My account has been restricted for 16 days for a 'routine security investigation'. Stars didn't ask me to provide any documents or anything nor did ...
Resolved
€1,000
Resolved
LadyHammer Casino - Closed my account after bonus wagering without any explanation
ladyhammer casino has closed my account without explanation and havent aswered my attempts to contact them. i had more than 1000€ left on my account ...
Unresolved
£157
Unresolved
Paddy Power Casino - Account closed without any explanation
I got 50 free spins with Paddy Power Casino and could grow my initial winnings to 157 GBP. My account was well until my withdrawal request. I made 5 ...
Resolved
$287
Resolved
PokerStars Casino - Account is still temporarily frozen
I registered an account in May. Deposited money won a bit. Cashed out same method of purchase. Then account was frozen. I had made 3 more deposits but ...
Resolved
Resolved
PokerStars Casino - Account Frozen, not responding to emails
I created a poker stars account on the 17th and made a deposit, I was immediately blocked from my. account,the payment has been taken but I do not ...
Resolved
Resolved
PokerStars Casino - Holding Funds, Not Responding
PokerStarsUK froze my account over 3 months ago with funds in it. I’ve been a customer over 2 years and it’s was for the source of funds ...
Resolved
Resolved
PokerStars Casino - Account blocked for 2 weeks due to random security check
My account was blocked after a deposit for random security check. It’s been over 2 weeks and have not received any emails or information from ...
Resolved
Resolved
Karjala Casino - Unjustified account block
I was playing my bonus amount, when they suddenly blocked my account. Total amount in that moment was over 1000€ and it looked like i was winning ...
Resolved
$3,000
Resolved
Bovada Casino - My account and $3,000 balance have been disabled
I had $3000+ dollars in my account as of Sunday evening. I tried to make a withdrawal to my checking account and woke up to a message indicating my ...
Resolved
$8,783
Resolved
PokerStars Casino - Closed my account without paying available balance of funds
I requested to close my PokerStars account, submitted my ID documents and then requested a withdraw. I had over $8k CAD in my account.20 days later I ...
Resolved
Resolved
PokerStars Casino - Account frozen after first deposit and no further update
I created my account on May 26th and made my first deposit. Right after this my account got frozen. A few hours later I received a 'Request for ...
Resolved
Resolved
Planet 7 Casino - After two withdrawal requests, casino closed my account without explanation
I submitted 2 withdrawal requests, one on 8/26/2020 and the 2nd on 8/31/2020. Note that prior to this, I had also made 2 deposits with no issue. They ...
Resolved
€31
Resolved
Tangiers Casino - Account closure with no reason, terms abuse by Tangiers
Hello,And here i am again, after my first complaint about Tangiers Casino withdrawal stalling tactics. With askgamblers's help i completed my ...