Account Handling Issues - Page 49

mBit Casino - Terms and conditions not being applied in a fair manner

Several days ago I attempted to make a withdrawal after winning a decent amount at slots. I was prevented from doing so due to a KYC document request ...

BetBoro Casino - Account blocked over a year for no reason

Hello. I made my account about a year ago. At the end of November 2018 this casino blocked my account with my money for no reason and I was demanded:1 ...

Casino Heroes - Casino deleting winnings without any legit reason

Hello together,Some days ago I started playing on Casino Heroes because I only heard a lot of positive stuff about that casino and its bonus.I ...

Expekt Casino - Took my money based on unjustified violation of non-existing term

Hello,First sorry for my bad English.I created a account a few hours ago at Expekt. I deposit 100€ by trustly and only played black jack. I won 300 ...

Pelaa Casino - Account blocked and funds being held

After a period on gamstop which expired on 27/09/19, I registered with Pelaa Casino on Monday 21st October. I thought I'd try this casino as it had a ...

PokerStars Casino - Account verification lasts forever

My account was restricted for a verification , i sent my documents 3 times How they ask on my email , and i have no awnser for a week from the support ...

Wink Slots Casino - Self exclusion terms violation

I submitted a complaint about winkslots and it got rejected because not enough evidence. So I have e-mail 888 casino asking when I first started a ...

Lucky Nugget Casino - Seized account without any explanation

i ddeposit 100$ using echeck on their casino and when i clicked on deposit i realise thats was not my bank account and i have contact support to fix ...

Kudos Casino - Account closure

Before I even signed hp st this casino I live chat with rep about all the rules and how withdrawls and deposits work and what doc they would need to ...

PokerStars Casino - Frozen account

PokerStarsCasino, i deposited 10 USD, i played live book of dead , my balance went up to 55 USD aproximately, i got tired, then i logged out of the ...

Genesis Casino - Hold to blocked account winnings over 4,800 CAD

Been playing to their site for almost a month, spend hundreds of dollars till i get my first big win . and while im ingame on one of their slots, to ...

Oshi Casino - They took my winning and closed my account

Hello, My name is Sikder.I have an account with Oshi Casino.I had claimed welcome bonus and played slot Book of Dead.On my 1st deposit there I was ...

PokerStars Casino - Account frozen with pending withdrawal and funds still in

HiMy Account was created 24th june and I deposited ~$40. Won $50 and I tried to withdraw 90$ (june 24th) and got email with transaction verification ...

PokerStars Casino - Account restricted due to ''a routine security investigation''

I am currently being blocked by PokerStars Casino regarding my account being restricted randomly. I deposit with the Rapid method andthey just ...

PokerStars Casino - Restricted account access getting ignored

I have been restricted from playing and withdrawing from pokerstars. It has been over 2 weeks and i still get the message,Your account has been ...

Black Diamond Casino - Account closed and winnings were voided for no reason

My black diamond account was closed today. They claim that the reason was because of the following:2.5.6. Casino reserves the right to withhold or ...

Sportsbet.io Casino - Will not close account despite being notified about my problem gambling issues

Dear,At 09-09-2019 I chatted with Sportsbet to close my account, they told me to do it by e-mail, so I did send them that night an e-mail from my ...

PokerStars Casino - Account restricted 14 days ago

HelloI have a restricted account after making a refund 14 days ago I deposited and withdrew without problems for 4 years until the day of 29/6/2019 ...

Palace of Chance Casino - Never received approved withdrawal

I had a withdraw ($304 after bonus) that was approved on Aug 13th. It was approved, all of my documents were received, my account verified. I complied ...

PokerStars Casino - Account Frozen, Reason Unknown

Username: mrdom93Been a longstanding member (5+ years). fully verified and completed a number of withdrawals and deposits in the past. I have recently ...

LeoVegas Casino - Closed my account without processing my withdrawal

Hello team,I won Rs.546404 on 2nd October 2019 in LEO VEGAS CASINO. Next day on 3rd October 2019 I made withdrawal of Rs.250000 to my Indian KOTAK ...

Planet 7 Casino - Revoked account for no reason

Hello,I am writing to you because of my account being revoked at Planet 7 Casino. I have been playing on that casino for a while now and I have ...

Magical Spin Casino - Account blocked and withdrawal refused

On 10th September, I saw my account blocked and received an email saying "Following an audit of your player account, it appeared a similarity of IP ...

Casoo Casino - Admitting fault of random removal of funds from account then closing my account

Hello,I have been playing at Casoo Casino a hell of a lot over the past 4-5 months. I am Level 49 in their loyalty program. (no idea what the top ...

Spin Million Casino - Tricked me to play after my request for account closure due to gambling addiction

HelloI want to complain about responsible gambling Policy off Spin Milllion Casino and about this how They handle my case and and about this at they ...

888 Casino - Account closed by with no honest answers

My account was closed almost a month ago by 888, I have contacted them several times as to why. I know exactly why but these guys refuse to give me an ...

PokerStars Casino - Account Restricted, No Further Updates

HiI opened my first ever account with Poker Stars a couple of weeks ago and made two deposits, £50 and £40 approx no problem and was playing away ...

22bet Casino - Refuses to close account immediately

Hi,I tried to close my account on 22bet. The refuse to do so immediately nor will they block deposit options. Only thing they do is answer like below ...