Account Handling Issues - Page 46

Lucky Days Casino - Complaint against lucky days casino

Hi I would like to make a complaint about lucky days casino - I requested on the 24th of January that my account would be permanently closed with no ...

PokerStars Casino - Account selected for 'routine security review' followed by zero communication

Dear PokerStars casino,Whilst I understand you must be under a great deal of stress with covid-19 reducing your operating capacity in the CS ...

PokerStars Casino - Account restricted with no further instructions

I have received the message below from PokerStars. It has been 48 hours and I have received no instructions from them on what further action is ...

PokerStars Casino - Account Frozen ignoring numerous emails and chat

- Account Frozen April 10th 2020 with approx $85 USD having played a home game with friends. - I emailed support April 10th - no response.- I re-sent ...

Cool Cat Casino - Account closed for no reason after depositing and cashing out winnings

Hi, my name is Christopher < surname removed > and have had my account shut down for absolutely no reason with a pending withdrawal. I found the site ...

Betway Casino - Account closed and balance taken

Hi Ask GamblersI want to put complaint in about Betway. On the 5th May I signed up and deposited £250, taking their £250 welcome bonus. I played on ...

BoVegas Casino - Slow pay for big win

This casino owes me $29,500 as of this morning (documentation attached) They were slow to verify me but that was eventually done. They allow me to ...

Videoslots Casino - Unjustified confiscation of €1,700 deposit

Videoslots collected 1,700 eurosJuly 16, 2019 I passed account verification at VideoslotsOn July 17, I made my first deposit and played blackjack, ...

PokerStars Casino - After deposit account frozen and no reply from support

On the 31.03.2020 I deposit in my account, after that my account got frozen! I tried to get in touch with the support ever since but there is no reply ...

Play24bet Casino - Failed to act accordingly on my account closure request

I joined this casino at the beginning of March. On the 8th March I decided to cancel my account as I believed I was betting too much. In live chat ...

Cbet Casino - Closed my account even if support approved my actions

I went on cbet.gg to create an account, but it said that my country was restricted. But on the page I was met on, it said: "try to load your VPN from ...

EUSlot Casino - My account has been unfairly disabled

Dear Askgamblers,When I started playing on your casino I was 18 years old and I did not deposit a lot of money.I think I have been playing on this ...

BetOnline Casino - Trying to steal $32k from me

After two weeks of my account being reviewed betonline closed my account with a balance in my account of over 32k American dollars in it and there ...

Playamo Casino - Will not refund deposit from third party account as it is stated in their own terms and conditions

I am filing this complain now with enough evidence.So long story short.Since I read T&C sloppy and didn't catch that I am not allowed to use card with ...

SlotV Casino - Closed my account and took my money with false accusations

They took my winnings over 2000e, which i won an welcomebonus by accusing my to be a fraud. I waited over 10 days to them confirm my documents and ...

Bovada Casino - Account Disabled

Hello, my bovada account has recently been disabled. I have had nothing but good words to say about bovada. I have been using them on and off for ...

Free Spin Casino - Refusal to withdraw funds

Hello . I ask you to help me with the withdrawal of funds from the Free Spin Casino. I made a payment to this casino with my credit card. After a long ...

BetsEdge Casino - Can not see casino games or play any of them

I had an account self excluded & that expired yesterday. I went to make a deposit, got the bonus, no issues there.The issue is that I can not play any ...

VegasPlus Casino - Did not freeze my account as requested

Hello, i recently posted a complaint that was rejected. the casino live chat says they cannot see the previous messages only the manager can see them ...

Dafabet Casino - Account closed with €8K balance without any further information

Dear ASKGAMBLERS team,My name is Attila < surname removed >,I have problem with www.dafabet.com company, I used to play there casino and sometimes ...

Casoo Casino - Not following there own self-exclusion process

I am a problem gambler I have been for many years I lose money and win money but when I sustain heavy losses I always fall back on the self exclusion ...

Casoo Casino - Ignoring my gambling issue problem

I am suffering from a long-term gambling addiction. I wrote to this casino plenty of emails to block me but they ignore my gambling problem. I want a ...

Betfair Casino - Account Closed & Withdrawal Void Without Saying Why

Good Afternoon,I am emailing today to raise a complaint about Betfair. I have included my account details below for completeness:< Personal data ...

Sticky Slots Casino - Account lockout and winnings taken without any further explanation

Hello help to understand the situation, sticky slots casino accuse me of fraud and creating a duplicate account on their website but I did not do it ...

Royal Vegas Casino - My account is not reopen with money still in it

I temporarily closed my account through online chat on Sunday Feb. 19/20. I asked that it be closed long enough for my withdrawal to go through so I ...

Spin Casino - Closed My Account After Winning 7448

I played one of Spincasino's bonus offers and i managed to win 7448,08 euro's and now the casino sent me this "Please note that your account at Spin ...

Betway Casino - Account closed and winnings unfairly confiscated

To whom it may concern,I have a grievance against Betway Casino. They closed my account and confiscated my deposit as well winnings (they said it was ...

Bovada Casino - Disabled my account

On February 13, Bovada disabled my account because they believed there were "other accounts using information similar" to mine. I never made more than ...