Account Handling Issues - Page 46

PokerStars Casino - 'Randomly' chosen for a security check

I received a message from pokerstars on the mobile app that my account has been randomly chosen for a security check and that it may take a few ...

Stelario Casino - Stelario Casino refuses to close account upon request

Dear Askgamblers team,Stelario Casino flat out refuses to close my account, saying that they did not find a significant reason to do so... I told them ...

PokerStars Casino - Account frozen, no response afterwards, again

Hello guys. First of all, thanks to this great company, thanks to them I have always managed to solve the problems with Pokerstars as quickly as ...

Will's Casino - Account closed and withdrawal denied due to unjustified accusations

This happen 2 weeks ago, I have been playing in this casino for almost a year without any problems. but I was playing on the 28/11 with a bonus and I ...

VulkanVegas Casino - Did not close my account after several requests

I emailed the VulkanVegas "VIP-manager" the 15th of November asking to close my account. I then emailed again the 18th, and also the standard support ...

1xBet Casino - 1xbet locked my account with funds

I am new in their site. I saw them online and registered. I played few casino games and had a very low profit about 20-30$ Then I requested withdraw ...

Mr Bit Casino - Account locked after winning again

First had problems with same company site frankcasino that has been solved after complain to askgamblers and got my winnings from there.After that had ...

Spin Samurai Casino - Wagering error and incorrect live chat advice resulted in entire balance being wasted for no reason

I had deposited with Spin Samurai Casino with about 3 $50 deposits, got the first 2 deposits down to $0 so I deposited another $50 and got up to $460 ...

RooBet Casino - Account locked and withdrawal issues

Hi my account is locked and I can't access it. I have the 2Fa verification enabled and I even tried to reset the password. I can't find the customer ...

Sugar Casino - Closed account with 3500 on it

Hello,7 days ago i won around 3500 on sugarcasino. When i closed the game i played i was directly logged out and when i try to login again it says my ...

Paddy Power Casino - Account suspension and casino bonus confiscation

I have an account with Paddy Power at which I played during Blackjack Friday promotional event (29 November - 1 December 2020). On the last day (1 ...

Club Player Casino - Pending withdrawals

My pending withdrawal has been in that stage since 10/7/20 id#2988338 it's for $550 and another one for $2,300 I never waited this long they took my ...

Mandarin Palace Casino - Account locked after winning

I deposited cash and played without using bonuses or incentives of any kind. I deposited $350 over three months. In November I won $5000. I withdrew ...

Sugar Casino - Closed account and frozen winnings, no updates after weeks of waiting

Hello. Dear askgambler team I really need your help. I have tried to solve this on my own but this ain't going nowhere. I made an personal account ...

PokerStars Casino - Account frozen

Hi, Im opening this complaint regarding a problem with pokerstars . A month ago i received an email that if i dont send them verification documents ...

PokerStars Casino - Account frozen

1/1/20, I got a message that said my account is frozen and that i need to send a email to [email protected] for more information. Did that ...

AmunRa Casino - No cashout options available, issue still not resolved after 6 days of waiting

On 2/11/2020, I made my first deposit to Amunra casino using Skrill. After playing my deposit through several times I decided to withdraw (175EUR), ...

True Flip Casino - Not closing account and offering money to continue

Hello. So on 25th of October I asked True Flip casino to close my account due to loosing more than 2 thousand euros.I was mad and sad at the same time ...

LiveCasino - Account closure without clear explanation

Hi Askgamblers team,I am asking for your help after a recent account closure at LiveCasino after a rather large win of $2500CAD. I had been playing ...

Royal Ace Casino - Not able to contact casino or get back into account

I have been locked out my account for about 4 months now sending multiple emails about my account with no response. My account has over $10 in my ...

22bet Casino - Refusing to block account

I have Tried over 50 times to block my account at 22bet, I send mail [email protected] but the answer is all way “please contact ut under the mail ...

Cobra Casino - Casino closed my account without a clear explanation

I signed up with Cobra casino uploaded my documents (Government issued passport, Utility bill, Card pics, selfie with passport) and took their first ...

Argo Casino - Won't let me withdraw my money and closed account without any further explanations

On February 7, 2020, I paid 1800 PLN (about 400 euro) to argocasino. I didn't use any bonus, I managed to win. I started asking for payouts. From ...

Bovada Casino - Account closure and seizure of funds

Bovada kept going back and forth yesterday they said my account was fine this morning says I have several linked account which I in fact do not I ...

Bovada Casino - My account was disabled and winnings voided

today while waiting for my 5500.00 bitcoin withdraw they disabled my account after being a loyal customer for years i've made over 30k successful ...

MaChance Casino - Refused to close my account

On the 23/6 I joined the casino. I went on to live chat to ask for a monthly deposit limit to be set. They told me that was not possible and that I ...

Virgin Games - Unjustified account closure after asking about my withdrawal in their Live Chat, no sign from my payment ever since

I Won 100GBP, went on chat to ask about method issue I did not understand, then this happened...Please note, I have not altered, added to or taken ...

Paddy Power Casino - Account closed without explanation and whether I will receive refund of my £100

Created a PaddyPower account and successfully verified age details with passport. Logged in and deposited £100 and placed a bet. Logged in the next ...