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Dafabet Casino - Account closed with €8K balance without any further information

UNRESOLVED
Complaint Info
Disputed casino Dafabet Casino
Reason Account closure
Amount € 8000
Posted on March 23, 2020

Dear ASKGAMBLERS team,

My name is Attila < surname removed >,

I have problem with www.dafabet.com company, I used to play there casino and sometimes sports betting. 5.2.2020 I was trying to log in to my account, it was not working and there message that I have to contact dafabet suppport, on the same date I have contacted dafabet company and I received this reply:


Dear Attila,

Thank you for choosing Dafabet!

Please be advised that your account has been temporarily suspended due to the decision of the management. We are currently looking into it and rest assured that we will update you once we the word from them.

If you need further assistance, please do not hesitate to let us know.

You can contact us through our "Live Chat" facility. To help us improve our service, simply login to your account before clicking the “Live Chat” button to be directed to the correct Customer Support representative. Alternatively, you can call us through our International Toll Free Number:

International Call: +63 2 889 0931

International Toll Free: IAC + 800-7423-2274

Online Live chat support

Best regards,

Paul

Dafabet Customer Support


Since that every week I have contacted live chat and every week the same answer, that I have to wait. I am waiting till today and no answer from dafabet company. My remaining balance is around 8k€.

Can you help me please?

Thank you for your time and help,

Regards Attila < surname removed >.

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