Resolved
Resolved
PokerStars Casino - After deposit account frozen and no reply from support
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Unresolved
€449
Unresolved
Play24bet Casino - Failed to act accordingly on my account closure request
I joined this casino at the beginning of March. On the 8th March I decided to cancel my account as I believed I was betting too much. In live chat ...
Rejected
€10,700
Rejected
Cbet Casino - Closed my account even if support approved my actions
I went on cbet.gg to create an account, but it said that my country was restricted. But on the page I was met on, it said: "try to load your VPN from ...
Resolved
€570
Resolved
EUSlot Casino - My account has been unfairly disabled
Dear Askgamblers,When I started playing on your casino I was 18 years old and I did not deposit a lot of money.I think I have been playing on this ...
Resolved
Resolved
BetOnline Casino - Trying to steal $32k from me
After two weeks of my account being reviewed betonline closed my account with a balance in my account of over 32k American dollars in it and there ...
Rejected
Rejected
Playamo Casino - Will not refund deposit from third party account as it is stated in their own terms and conditions
I am filing this complain now with enough evidence.So long story short.Since I read T&C sloppy and didn't catch that I am not allowed to use card with ...
Unresolved
€2,000
Unresolved
SlotV Casino - Closed my account and took my money with false accusations
They took my winnings over 2000e, which i won an welcomebonus by accusing my to be a fraud. I waited over 10 days to them confirm my documents and ...
Resolved
Resolved
Bovada Casino - Account Disabled
Hello, my bovada account has recently been disabled. I have had nothing but good words to say about bovada. I have been using them on and off for ...
Resolved
$495
Resolved
Free Spin Casino - Refusal to withdraw funds
Hello . I ask you to help me with the withdrawal of funds from the Free Spin Casino. I made a payment to this casino with my credit card. After a long ...
Resolved
Resolved
BetsEdge Casino - Can not see casino games or play any of them
I had an account self excluded & that expired yesterday. I went to make a deposit, got the bonus, no issues there.The issue is that I can not play any ...
Resolved
€1,000
Resolved
VegasPlus Casino - Did not freeze my account as requested
Hello, i recently posted a complaint that was rejected. the casino live chat says they cannot see the previous messages only the manager can see them ...
Unresolved
€8,000
Unresolved
Dafabet Casino - Account closed with €8K balance without any further information
Dear ASKGAMBLERS team,My name is Attila < surname removed >,I have problem with www.dafabet.com company, I used to play there casino and sometimes ...
Resolved
€691
Resolved
Casoo Casino - Not following there own self-exclusion process
I am a problem gambler I have been for many years I lose money and win money but when I sustain heavy losses I always fall back on the self exclusion ...
Resolved
€1,300
Resolved
Casoo Casino - Ignoring my gambling issue problem
I am suffering from a long-term gambling addiction. I wrote to this casino plenty of emails to block me but they ignore my gambling problem. I want a ...
Unresolved
£4,500
Unresolved
Betfair Casino - Account Closed & Withdrawal Void Without Saying Why
Good Afternoon,I am emailing today to raise a complaint about Betfair. I have included my account details below for completeness:< Personal data ...
Resolved
Resolved
Sticky Slots Casino - Account lockout and winnings taken without any further explanation
Hello help to understand the situation, sticky slots casino accuse me of fraud and creating a duplicate account on their website but I did not do it ...
Resolved
Resolved
Royal Vegas Casino - My account is not reopen with money still in it
I temporarily closed my account through online chat on Sunday Feb. 19/20. I asked that it be closed long enough for my withdrawal to go through so I ...
Unresolved
€7,448
Unresolved
Spin Casino - Closed My Account After Winning 7448
I played one of Spincasino's bonus offers and i managed to win 7448,08 euro's and now the casino sent me this "Please note that your account at Spin ...
Rejected
Rejected
Betway Casino - Account closed and winnings unfairly confiscated
To whom it may concern,I have a grievance against Betway Casino. They closed my account and confiscated my deposit as well winnings (they said it was ...
Resolved
$18,000
Resolved
Bovada Casino - Disabled my account
On February 13, Bovada disabled my account because they believed there were "other accounts using information similar" to mine. I never made more than ...
Resolved
£3,032
Resolved
BGO Casino - Closes account with no explanation
On 02 Feb 2020 I created an account with BGO casino and deposited amounts adding up to £2500 from my PayPal account (I kept losing so this was across ...
Resolved
Resolved
BetOnline Casino - Giving me the run around with account verification
I’d be happy to share my problem here. Firstly, they asked me to verification documents to their email. After waiting for 72 hours, I get a response ...
Resolved
Resolved
Betway Casino - Account Closed & Winnings Withheld Unjustly
Hello After recent correspondence via LiveChat with betway regarding my account, I feel that I have been harshly treated and this company has acted in ...
Resolved
£321
Resolved
888 Casino - Unjustified Account Closure & Funds Withholding
I opened an account with 888 casino and supplied them all the accurate information. They accepted my details and offered me various bonuses i.e free ...
Resolved
€21,550
Resolved
Cbet Casino - Unfairly removed winning because of Martingale strategy
HiI have opened a account with Cbet and started with 1850 Euro and reached 23400 Euro using mostly Esport betting and did use live casino too few ...
Resolved
Resolved
Dunder Casino - Ignored permanently self exclusion under the same License MT SECURE
Dear whom may concern,I was told that if I was self excluded on one of the casinos under the lisence of mt securetrade limited , I should of not been ...
Resolved
£900
Resolved
Betway Casino - Won some money now account is under investigation
I started an account on betway on 9/10/14 I deposited some funds and did not receive any bonus, i also sent in my driving license which u have to do ...
Resolved
£9,000
Resolved
BGO Casino - Account closure and witholding deposit and winnings
On 11th Jan 2020 I created an account with BGO casino and despaired £9,000 from my current account. This money is from my saving account and a ...