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Betway Casino - Account closed and winnings unfairly confiscated

UNRESOLVED
ruben777 United Kingdom
posted on March 29, 2017.

To whom it may concern,

I have a grievance against Betway Casino. They closed my account and confiscated my deposit as well winnings (they said it was Management's decision). No explanation was provided. A refund was requested, but refused. All further attempts to negotiate proved to be fruitless. I would really appreciate if you could get in contact with Betway regarding possible ways to accommodate my grievance. Ideally I would like to see my account reopened and at very least I would like to receive a full refund of my casino balance (around 2400 GBP of which 400 are initial deposits). Thank you very much indeed.

AskGamblers
posted on April 1, 2017.

Dear Betway Casino,

Please let us know if there's some update regarding this case.

Betway Casino complaints

  • 5 of 23 resolved
  • 3 days avg response
  • 6 days avg complaint life
  • 7,598 USD avg amount

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