I have been made aware that Tiger Gaming will be stopping operations in Australia. They have sent an email informing my account is blocked, so far all good. I was also sent an email the 17th of April informing that you can withdraw all funds until the 30th of April - I believe that is a very small amount of time to sort things out.
Anyway, I have looked at their withdrawal options and chose Ecopayz to withdraw - I set up an account and submitted the request.
I received an email stating that method can`t be used in Australia, a mention that was not made on their website.
I was informed Bitcoin, Litecoin and Entropay are suitable methods for Australia - I thus continued and created an account with Entropay and submitted a withdrawal request - the only way of doing this is by submitting your credit card details which I`ve done but I keep getting an error message that my card is refused and I should contact customer services - I have sent multiple emails, logged a complaint through Facebook but not reply received yet. Despite their promise to get back in 48h.
We are closing in on the deadline and I have feeling they will not respond until then. I have made plenty of efforts to withdraw MY money and this online fraudulent enterprise is taking an advantage of customers.
Please advise on how to proceed.