Solved Casino Complaints - Page 736

Get Lucky Casino - Refused pay my winnings and closed my account permanently, no further explanation whatsoever

They gave 100fs for Merry Xmas slot and the spins was wagger free. I played them and won few € but continued playing till i got up to 350€ and i ...

Cloudbet Casino - Bitcoin payment request still pending after 35 hours

I contacted support team via online chat in website yesterday, they said my payment will process within 24 hours. I submited 1.5319 BTC withdraw ...

Cloudbet Casino - Bitcoin Withdrawal Pending Over 48 hrs

Created account and made 2 deposits of 0.0133 0.0243 wallet address and tx hash attached. I was able to win a jackpot on Fruit Bonanza withdrew ...

Royal Ace Casino - Long wait for payment again

I submitted a withdrawal request for $999 on November 4, 2017 and it was approved on November 16, 2017 (11/16/2017 10:46 AM Check Withdrawal Approved ...

Planet 7 Casino - Stalling verification and payments

Planet 7 Casino keeps telling me that I have not sent my documents for my withdrawal. I have sent them now THREE TIMES. This time they said my utility ...

Betcart Casino - Stalling payments

Okay here is the problem. I made a deposit at betcart for a few mounts ago. It looked like a really good site. I was really lucky winning in casino ...

Captain Jack Casino - Seriously Delayed Payment

Hi, I used a no deposit bonus with a 100 dollar max cashout around the second week of October and ended up with $101. The problems started almost ...

Playamo Casino - Pending 4,000 AUD payout delayed for too long with no explanation after winning over 485,000 AUD

Hoping to resolve this issue or at least get some plausible information. I have won over 480k playing 2 separate slots at playamo, big win so ...

Planet 7 Casino - Delayed withdrawal again

I requested a bitcoin withdrawal on December 4th for $100. The request ID is 7372842. I am told "I'm sorry for the delay." Every time I chat or talk ...

Slots of Vegas Casino - $1,680 BTC payment taking longer than 10 day maximum after approval

I submitted a $1,680 withdrawal request on 12/6. It was approved on 12/14. It is now 12/28, 10 business days later, and chat support told me to check ...

Planet 7 Casino - Haven't received all my payments

I had 2 withdrawals approved on 11-1-17 for 200 and 100, and one approved on 11-8-17 for 1000. I did receive a check for the 200 a few weeks ago, but ...

PokerStars Casino - Account Verification Delayed

On December 4th I´ve deposited €500 on my Stars Account and wanted to play. However I´ve been told that my account is under a security ...

Black Diamond Casino - Delayed payment, again

First I would like to say I love the games on BDC. I made a deposit to the cashio on 12/27/18. I don't use the bonus because that is a sure way not to ...

Get Lucky Casino - Declined payment without any reason

Hello, I visited last week for the first time Getlucky casino, and i registred there. I received the freespins promotion like all other players did ...

Silver Oak Casino - Waiting over 2 months for $2,500 payment

On September 30th I submitted my request for a $2500 withdrawal, it was approved by a manager on October 13. It has been almost 2 months since the ...

Planet 7 Casino - Payment of $1,000 delayed, again

I requested a withdrawal payment on November the 25th, until now I have not received a single attempt to contact me. I need help getting my money 1, ...

Raging Bull Casino - Withdrawal over one year old still not paid

I have a $2,000.00 existing withdrawal at Raging Bull which is over One Year old, I have been in contact with this Casino's VIP and Customer Service ...

Vegas Crest Casino - $1,800 BTC withdrawal seriously delayed

I have been a VIP player for years and requested a withdraw of 1800.00 on 12/21 which was approved 12/22. I was told 72 hours to process and to date I ...

Dr Vegas Casino - Payment delayed for well over a month

I took the first deposit bonus from Dr Vegas and managed to get it up to 1090 euro. I did all wagering and did not brake any rules. My account is ...

Mongoose Casino - Stalling account verification

I made a deposit on dec 25. See attached printscreens. I have since then, almost everyday talking to chat been trying to verify my account. support ...

BOSS Casino - Welcome Bonus Not Credited As Promised

I was on live chat and I was told I will get 100% bonus money upon deposit... So I have made a deposit of 830 RUB and got a 300 RUB bonus money ... In ...

Royal Ace Casino - Delayed Bitcoin payment past their own timeline

Before I started playing at Royal Ace Casino I submitted all my documents for my account to be verfied. I do this on every online casino that I play ...

Dr Vegas Casino - Refusing to reinstate game state and balance after crash during insane winning run

Whilst playing Viva Vegas the game crashed, game was reloaded but all winnings and free spins were lost. Customer service were rude, implied there was ...

Magical Spin Casino - Waiting far too long for my payment

Hi there, I requested my second withdrawal from Magical Spin on 26th December. It was 600€ and there was no bonus involved. I played with my ...

Captain Jack Casino - Have not received payment of winnings

I submitted a withdrawal request for $1750 on November 10, 2017 and it was approved November 24, 2017. I have not received payment yet (17 days after ...

Stakes Casino - Confiscating winnings in violation of their own terms

I deposited 25 yesterday. I got 100% bonus and 50 freespin. I managed to win 550 EUROS and cashed out 500 of them. I bet the last 50 on blackjack ...

Cloudbet Casino - Stalling bitcoin payment way beyond the advertised payout time frame

So after 4 deposits summing up 0.5 BTC in total, I was able to win some and thought of withdrawing 0.2. I made that withdrawal in an impression that ...

Wild Wild Bet Casino - Delayed payment and no communication

I made a deposit of 555€ the 15:06 25/12/2017. I played. And made a withdrawl of 1110 €. The casino has no chat avalible. and i have sent 4 ...