Delayed payment outside of terms and conditions
Hi,
I placed a withdrawal for $2000 on raging bull casino on the 19th of December. I sent in all my verifications and the withdrawal was approved on the 25th of December. The withdrawal amount ended up being around $1685. I can’t tell what the exact amount was because I’ve never received any information about the approved withdrawal and my account has been wiped since.
Since then I have had to send in my verification details twice more with no reply.
I’ve called the support line and used live chat just to be told that either the finance office is closed or that I can see your withdrawal is approved but that’s all the information I can give you.
In the terms and conditions it states once approved, all winnings will be paid out within 7 days. After talking to them today they told me finance office is very busy at this time of year.
I just want my money so I can leave this website.
I placed a withdrawal for $2000 on raging bull casino on the 19th of December. I sent in all my verifications and the withdrawal was approved on the 25th of December. The withdrawal amount ended up being around $1685. I can’t tell what the exact amount was because I’ve never received any information about the approved withdrawal and my account has been wiped since.
Since then I have had to send in my verification details twice more with no reply.
I’ve called the support line and used live chat just to be told that either the finance office is closed or that I can see your withdrawal is approved but that’s all the information I can give you.
In the terms and conditions it states once approved, all winnings will be paid out within 7 days. After talking to them today they told me finance office is very busy at this time of year.
I just want my money so I can leave this website.
Raging Bull Casino Complaint Stats
Resolved
592 / 644
Avg. Amount
$2,634
Avg. Complaint Duration
14 days
Avg. Response Time
3 days
Raging Bull Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 561 out of 606 complaints in this category have been resolved.
This operator's average complaint duration is 14 days, while the average duration across all operators is 8 days.