Here you’ll find the list of all the complaints that were successfully solved, meaning that the player and the casino reached an agreement about a specific issue.
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Resolved
Crown Coins Casino - Redemption still in progress
$2,300
Resolved
Crown Coins Casino - Redemption still in progress
I have been waiting for a total of five days for my $2300 redemption to be approved. I have never had to wait this long before; at most, it takes 25 ...
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Resolved
Crown Coins Casino - Redemption rejected
$3,150
Resolved
Crown Coins Casino - Redemption rejected
Hello,I have been having issues with Crown Coins for months now.I put in a redemption request, and they sit there for weeks without being approved.3 ...
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Resolved
Fortune Wheelz Casino - Account locked after large win
$2,004
Resolved
Fortune Wheelz Casino - Account locked after large win
I am writing to formally raise a complaint regarding the recent and unjust closure of my account at Fortune Wheelz Casino, following a significant win ...
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Resolved
WOW Vegas Casino - Casino locked my account after big win ignoring proof of residency
$450,000
Resolved
WOW Vegas Casino - Casino locked my account after big win ignoring proof of residency
Hello,I won over $500,000 while playing on their platform. According to their withdrawal policy, the daily withdrawal limit was $5,000, and over a ...
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Resolved
Yay Casino - Verification process going on for far too long
$10,000
Resolved
Yay Casino - Verification process going on for far too long
I thought that my account had been verified with Yay Casino until I went and tried to redeem, and then it popped up "Verify Account". The verification ...
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Resolved
RealPrize Casino - Lie and drag their feet hoping to not pay out
$156
Resolved
RealPrize Casino - Lie and drag their feet hoping to not pay out
Dragging their feet paying my redemption. They make some stupid excuse about having to go through security checks, which is a complete lie, hoping you ...
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Resolved
LoneStar Casino - Delaying payment on redemption
$1,000
Resolved
LoneStar Casino - Delaying payment on redemption
I am fully verified on the site and requested a redemption last Friday, around a little after noon. It says they usually have redemption paid out 24 ...
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Resolved
Mega Frenzy Casino - Banking trouble and no live chat as advertised
$130
Resolved
Mega Frenzy Casino - Banking trouble and no live chat as advertised
I registered with Mega Frenzy through AskGamblers and one of the PROS listed was 24/7 Live Chat. There is none. In fact, finding the support email ...
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Resolved
Mega Frenzy Casino - Redemption not honored or missing
$8,000
Resolved
Mega Frenzy Casino - Redemption not honored or missing
I have requested 8 or 9 withdrawals and everyone has been confirmed amd processed but I never recieved them in my account I contacted support and they ...
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Resolved
Mega Frenzy Casino - Help me with getting redemption please
$5,000
Resolved
Mega Frenzy Casino - Help me with getting redemption please
I started playing on Thursday. I won 600 dollars. I redeemed 500 first and then 100. They asked for my documents. I got the email saying my documents ...
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Resolved
Jackpota Casino - AppleCare verification issue
$5,100
Resolved
Jackpota Casino - AppleCare verification issue
I have won a large mount of money with jackpota. Slightly over 5100. They want me to verify my payment. It’s an Apple Card it has a digital number ...
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Resolved
Legendz Casino - Withdraw support Legendz Casino
$200
Resolved
Legendz Casino - Withdraw support Legendz Casino
Dear AskGamblers Complaints Team,I am submitting this complaint regarding a withdrawal issue I’ve been facing with Legendz Casino, which has yet to ...
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Resolved
The Money Factory Casino - Help because they are silente
$180
Resolved
The Money Factory Casino - Help because they are silente
Been waiting since 5/10/25 with no updates from support. They keep telling me they will update me if anything comes up. All they do is give me the ...
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Resolved
Crown Coins Casino - Crown Coins Casino Redemption still in progress after a week with no response
$5,103
Resolved
Crown Coins Casino - Crown Coins Casino Redemption still in progress after a week with no response
I'm a relatively new player with a fully verified account on CCC. I have fully verified my account and received 3 redemptions around $100 without any ...
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Resolved
Pulsz Casino - No one contacting me back
$2,400
Resolved
Pulsz Casino - No one contacting me back
Hello I’m hopping I can get some help this has happened to me before on this site and this time it’s taking over two weeks for me to even get a ...
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Resolved
High 5 Casino - Lack of Customer Support
$500
Resolved
High 5 Casino - Lack of Customer Support
I usually had a good experience with High 5 Casino and think they are one of the better casinos out there... Until you have an issue or need support. ...
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Resolved
Pulsz Casino - Locked account after verifying myself and trying to redeem 9k winning
$9,000
Resolved
Pulsz Casino - Locked account after verifying myself and trying to redeem 9k winning
I opened an account under my email and started playing slots. After winning 9k and trying to redeem it by submitting verifications. It started that I ...
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Resolved
Legendz Casino - Promo credit denied after being told I was eligible
$40
Resolved
Legendz Casino - Promo credit denied after being told I was eligible
On April 3rd, I received an email offering a limited cashback promo. The offer stated that: If I suffered a net loss of 40SC, I would receive a 20SC ...
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Resolved
Pulsz Casino - Card Verification and Redemption Issue 8K
$8,000
Resolved
Pulsz Casino - Card Verification and Redemption Issue 8K
Hello,I'm having an issue getting Pulsz to respond to my inquiries on the additional card verification and the status of my pending redemption of 8k. ...
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Resolved
Crown Coins Casino - Excessive and inexcusable delay in redemption payout
$13,000
Resolved
Crown Coins Casino - Excessive and inexcusable delay in redemption payout
I contacted CrownCoins via email in addition to having submitted a ticket (which I submitted more than 24 hours ago and have not received any ...
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Resolved
Mega Bonanza Casino - Won't fill my redemption
$9,200
Resolved
Mega Bonanza Casino - Won't fill my redemption
I am extremely frustrated with the ongoing issues regarding my redemption request. Despite providing all requested documentation... AND MUCH MORE, ...
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Resolved
Pulsz Casino - I was locked out and never got paid
$2,001
Resolved
Pulsz Casino - I was locked out and never got paid
I won money several different times and they paid me. The first one was $2300 and they spent it. The second was $800 and they sent it however the last ...
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Resolved
Legendz Casino - Never got redemption
$1,962
Resolved
Legendz Casino - Never got redemption
I won 1962.27 on 02/02/25 I put in a redemption request and received a payment processed email on 02/03/25. I have yet to receive the funds. I’ve ...
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Resolved
DingDingDing Casino - Still no payment from DingDingDing for January 5th win
$1,972
Resolved
DingDingDing Casino - Still no payment from DingDingDing for January 5th win
I won $1,972 at DingDingDing Casino on January 5, 2025, playing River Reels Slingo. I filed for my redemption the same day. As of February 4, 2005, I ...
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Resolved
DingDingDing Casino - Delayed payment processing
$150
Resolved
DingDingDing Casino - Delayed payment processing
I submitted a withdrawal on January 5th for $150. The site states 7-10 days. but I still have not received my payout. I have contacted customer ...
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Resolved
DingDingDing Casino - Haven't received winnings
$3,000
Resolved
DingDingDing Casino - Haven't received winnings
My game id is ID: 446636 On Jan 5th I won a jackpot for over 4 thousand. Only cashed out for 3 thousand and still have not received this amount. ...
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Resolved
Jackpota Casino - My 2800 sc redmption is still processing
$2,800
Resolved
Jackpota Casino - My 2800 sc redmption is still processing
I have reached multiple times about my redemption of 2800sc since the 7th of January nothing has happened. Been told multiple times the relevant is ...
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Resolved
Pulsz Casino - Won 3000 still no payment due to verifications
$3,000
Resolved
Pulsz Casino - Won 3000 still no payment due to verifications
Im fairly new to Pulsz Casino. However, I redeemed twice before. One for $500 and the other for $2000 on Jan 3rd and 5th with no problems. Payments ...
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