We were checking your interactions, and we don't see any reply with the relevant documents attached, can you please reply to the last email sent by our security / account verification team?
Please note, all the communications should be done via the official channels.
The repeated check is happening, because we have a new security tool, and all the accounts verified in the past, should be verified again, as well as all duplicated accounts must be closed.
There are no second class players in our casinos, however, there are players coming from a few countries that are not able to sign-up or have some limitations regarding bonuses, as per our Terms & Conditions.
You'll be able to withdraw all your winnings once you send us the requested document, please ensure that your full address (city and postal code) is shown on your Proof of address.
Slotastic Casino Representative