Unresolved
£30
Unresolved
PartyCasino - Self Exclusion With Gamstop Not Observed
I am submitting this complaint as Party Casino's customer service is absolutely appalling and do NOT answer e-mails or telephone calls. They also do ...
Rejected
£900
Rejected
VoltCasino - Ignored GAMSTOP self-exclusion
Hi,In May 2018 I registered with GAMSTOP as I was aware that I had a problem with my gambling. However, on 6th March 2019, during a moment of weakness ...
Resolved
Resolved
Svenbet Casino - Responsible Gaming tolls not functioning causing me a €1,400 loss
This casino is works in not fair way. First time I won there €2200. First step was apply withdrawal. Max amount that I can do is €1000. Okay, my ...
Unresolved
Unresolved
Casinoland - Would not let me register banking card, claiming technical issues which last for months
One click LTD casinos royal slots, casinoland and vegas baby have claimed that they have been having technical issues with adding debit cards to ...
Resolved
Resolved
AHTI Games Casino - Unable to reset password, no support and assistance from the casino
This casino system dont send me new password and no email will come. From beginning some email came but they where in junk mail with error links and ...
Resolved
Resolved
Campeonbet Casino - Responsible Gambling limit didn't trigger, allowing a loss of almost €3,000
Between March 7th and 14th, I have set three responsible gamble limit with the Campeonbet casino. Im talking about daily loss limit (or bet limit) ...
Resolved
€700
Resolved
Lord of the Spins Casino - Delayed withdrawal
Hello I hope you can help me. I play in lord of the spins and my withdrawl is now 13 days in process. In last month I have 2 withdrawl with no ...
Resolved
Resolved
QueenVegas Casino - Been told that I have self excluded myself which is not true
Hello can you please help me with this, I tried to play at Queen Vegas casino the other day and was told thisQueenVegas SupportWed, 20 Feb, 10:02 (22 ...
Unresolved
€2,789
Unresolved
Mobilebet - Missing €2,789 due to currency issues with their website
First of I wanna say Ive been a customer on Mobilebet for many years, playing regularly. Never had any problems before that I can think of. This ...
Unresolved
kr150,000
Unresolved
Snabbare Casino - Allowed me to deposit and play despite active self-exclusion within same casino group
Hi, I'm gambling addicted and have mentioned it many times for Mobilbet.com, therefore they have closed my account forever because im gambling ...
Resolved
Resolved
SlotsMillion Casino - Withdraw Bank account information
Hello,I contact you because it's been several days now that I try to get an answer from Slotsmillion to change my bank account on their website. ...
Resolved
$0
Resolved
Casino Moons - Login glitch? Missing funds/credits
For the past several days I have tried logging into my account & end up at a black page, sometimes the casino moons loading icon comes up sometimes it ...
Resolved
Resolved
Bronze Casino - SMS spam does not stop even after blocking account
Bronze Casino does not stop sending me SMS text messages. I contacted them by email and chat and told them not to call and SMS me and to delete my ...
Resolved
Resolved
Bronze Casino - Spamming me with SMS, won't stop
Hi. After 6 tries, I've tried to get my number blocked from bronze casino without results. Have contacted the casino but they dont care. I took me 4 ...
Resolved
BTC0
Resolved
1xslots Casino - Unable to play with deposit funds due to ''unconfirmed'' Bitcoin transaction
Support,I had deposit for my account sent to wallet address at 1xSlots "3Hcp8VNbeRHEaaHSKqmt3oteXHME8fE12s". At 6 confirmations usually the account ...
Unresolved
Unresolved
Silver Sands Casino - Self exclusion request nor honored
I’ve been registered with silversand casino for a week, I’m aware I have a gambling problem so after losing around £400 last week I went on live ...
Resolved
$510
Resolved
Raging Bull Casino - Self exclusion request ignored
I asked to be self excluded from raging bull casino on the 5/09/18 via email. They did not action this, despite following the correct process. Please ...
Resolved
Resolved
Playamo Casino - Troubles with their new bank transfer system requiring IBAN number
Hi so i've been able to withdraw funds through bank transfer for the past couple weeks, but one issue has arisen with an updated format for the bank ...
Resolved
€2,600
Resolved
Reeltastic Casino - Taking advantage of my gambling addiction!
Hello again. My complaint concerns Reeltastic Casino. I have requested that they close my account on the ground that I reported that I have abuse and ...
Unresolved
Unresolved
Winner Million Casino - Won't help me setting self exclusion on my account
I've send few e-mails with question how I can block my account, i never ever get an answer, I tried to talk on live chat, no one respond... well first ...
Resolved
$9,505
Resolved
Winward Casino - Not closing my account despite requesting it many many times!
I am a top tier vip on winward casino and have lost a lot of money on the site. I have requested many many times for the casino to close my account ...
Resolved
€1,400
Resolved
West Casino - Self exclusion issues
Hi I requested a self exclusion from this casino on27/08/18. This request I feel was not carried out blocks were put on account but on 29/08 received ...
Resolved
Resolved
BetCruise Casino - Unwilling to resolve bonus issue
I signed up at Betcruise a couple of months ago claiming the 1,000 bonus offered that will be credited after wagering 50 times the deposit.I mainly ...
Resolved
$200
Resolved
Bovada Casino - Overcharge on deposits
Back on Sept 19th I posted here regarding bovada overcharges on 100 or so deposits made with my credit card totaling $500, i sent them bank statements ...
Resolved
Resolved
Alf Casino - Security & Privacy issues
Hi,I opened an account on Alf Casino, in order to take advantage of the 160% bonus offer and play mainly Endorphina games.I discovered that after I ...
Rejected
£700
Rejected
21.com Casino - Suspended my account due to fictitious self-exclusion
I have a few account with 21.co.uk and with their affiliated sites I have in the past had cooled down on other sites but from looking at the list of ...
Resolved
Resolved
Magical Spin Casino - Self exclusion request disregarded
On 8th of July I sent message to casino ,directly from my casino account messages option,asking to close my account due to gambling problems I have.No ...
Unresolved
£140
Unresolved
Gala Casino - GAMSTOP self-exclusion ignored
Hi, I've had a gambling problem for a few years now. I've tried everything to try and stop my habit. Earlier this year I registered with GAMSTOP ...