Other issues - Page 27

Kahuna Casino - Does not follow responsible gaming

After spending thousands and thousands of dollars, I contacted live chat to permanently delete my account - as they do not have an option to do it ...

Riviera Play Casino - Withdrawal not processed £1000

I requested a withdrawal for £1000 on Aug 14th. It has been pending since. I have tried to contact the casino by support but every time I receive ...

SpinUp Casino - Registered on Gamstop but still alllowed to register and deposit

Hello,I registered and was able to deposit money on spinup casino despite being registered with Gamstop, in the uk if you are registered with Gamstop ...

BGO Casino - Accepted deposits while active self-exclusion with Gamstop was in place

BGO accepted deposits while Gamstop was in place on the 30th of June this year..I asked for refund but they refuse to provide this.I had already ...

MyCasinoBest - Not responding to my inquiries

HelloI deposited 50 euro in mycasinobest on july 20, but when i deposit i cant see any games, games browser is empty.I saw chat but there is not chat ...

Playamo Casino - Ignored confirmed Loss limit and let me lose all my winnings

On Saturday 14th May I finished gambling session with 10243eu on my account. After that I've set daily(24h) loss limit 1000eu and weekly loss limit ...

Bonzo Spins Casino - Won’t process self exclusion request

I have requested self exclusion several times from Bonza Spins casino, without it being taken seriously. Below is a sample of recent correspondence. ...

Casoo Casino - Ignoring problem gambling issue

I explained several times that I have a gambling problem and want my account closed. They ignore my request and send me more points to play with and ...

Reeltastic Casino - Refuse to refund my deposit

I deposited 50 euros and as i started a game an error message showed up, telling me that i was not allowed to play from my juridiction (switzerland).I ...

Slots.Lv Casino - Tournament scam

I sent in a complaint yesterday but it got rejected so let me try this again. The issue is whoever runs Bovada, Ignition, Slots.LV and Cafe Casino are ...

Unique Casino - Not honoring responsible gaming request

Hi, I asked for an indefinite closure due to problems of ludopathy in August 2018 which is closed. This month without any problem can be reopened and ...

Konung Casino - Will not provide me with my deposit history

I have requested Konung support please provide me with my deposit history. My account is closed, as it is closed they have told me they are not ...

1ACasino - Ignoring self-exclusion request, enticing me to keep playing instead

I got registered with 1acasino on 22nd of May 2019.Deposited and lost big amount. I have addiction to gambling so I cant control. Same day I realized ...

GoldRun Casino - Let me deposit after self exclusion

On 18/05/19 I requested a self exclusion and permanent closure of my account. The casino replied the same day confirming my account had been closed.On ...

Winner Million Casino - Pending withdraw since April 2018

Hello I'm waiting 300 euros withdraw since April 2018. I send the documents and there is all good I withdraw 300 euros from my account and they say me ...

PokerStars Casino - Not responding to multiple emails

I have sent several emails to the PokerStars support email address ([email protected]) and having no response.1. I logged into my old account ...

PartyCasino - Self Exclusion With Gamstop Not Observed

I am submitting this complaint as Party Casino's customer service is absolutely appalling and do NOT answer e-mails or telephone calls. They also do ...

VoltCasino - Ignored GAMSTOP self-exclusion

Hi,In May 2018 I registered with GAMSTOP as I was aware that I had a problem with my gambling. However, on 6th March 2019, during a moment of weakness ...

Svenbet Casino - Responsible Gaming tolls not functioning causing me a €1,400 loss

This casino is works in not fair way. First time I won there €2200. First step was apply withdrawal. Max amount that I can do is €1000. Okay, my ...

Casinoland - Would not let me register banking card, claiming technical issues which last for months

One click LTD casinos royal slots, casinoland and vegas baby have claimed that they have been having technical issues with adding debit cards to ...

AHTI Games Casino - Unable to reset password, no support and assistance from the casino

This casino system dont send me new password and no email will come. From beginning some email came but they where in junk mail with error links and ...

Campeonbet Casino - Responsible Gambling limit didn't trigger, allowing a loss of almost €3,000

Between March 7th and 14th, I have set three responsible gamble limit with the Campeonbet casino. Im talking about daily loss limit (or bet limit) ...

Lord of the Spins Casino - Delayed withdrawal

Hello I hope you can help me. I play in lord of the spins and my withdrawl is now 13 days in process. In last month I have 2 withdrawl with no ...

QueenVegas Casino - Been told that I have self excluded myself which is not true

Hello can you please help me with this, I tried to play at Queen Vegas casino the other day and was told thisQueenVegas SupportWed, 20 Feb, 10:02 (22 ...

Mobilebet - Missing €2,789 due to currency issues with their website

First of I wanna say Ive been a customer on Mobilebet for many years, playing regularly. Never had any problems before that I can think of. This ...

Snabbare Casino - Allowed me to deposit and play despite active self-exclusion within same casino group

Hi, I'm gambling addicted and have mentioned it many times for Mobilbet.com, therefore they have closed my account forever because im gambling ...

SlotsMillion Casino - Withdraw Bank account information

Hello,I contact you because it's been several days now that I try to get an answer from Slotsmillion to change my bank account on their website. ...

Casino Moons - Login glitch? Missing funds/credits

For the past several days I have tried logging into my account & end up at a black page, sometimes the casino moons loading icon comes up sometimes it ...