Rejected
$1,400
Rejected
Ruby Slots Casino - No response to payout
I have emailed the casino on several occasions about a refund and docs that I have sent. Several attempts have lead to nothing. I have sent the docs ...
Resolved
$175
Resolved
Brango Casino - My balance of three hundred and fifty four dollars was removed
On casinobrango's promotions page it list a unconditional cashback and it clearly states that if you make a deposit, lose the deposited amount, don't ...
Resolved
€0
Resolved
WhiteLionBets Casino - Confiscated all my winnings and parts of my deposit
Hello, first of all I would like thank AskGamblers for providing this opportunity.I registered on WhiteLionBets.com on Aug 27, 2019 and made 5 ...
Resolved
Resolved
Bronze Casino - Failed to self exclude me
Casino: www.bronzecasino.orgAs a UK player I am signed up with Gamstop to help control online activities and always look to use site deposit limit and ...
Resolved
£725
Resolved
Slottica Casino - Refund declined despite their fail on a self-exclusion request
On the 29th of July 2019 I requested in live chat at slottica that they self exclude me. I had to ask live chat as there is no self exclude manual ...
Resolved
$600
Resolved
Planet 7 Casino - Have not received withdraw
I put I'm my withdrawal request on the 3rd of oct 2019, after many emails and no response, i received confirmation from the casino that they had ...
Resolved
€704
Resolved
Betamo Casino - Not offering me a possible withdrawal option
Dear Ask Gambler,I have an account at Betamo casino with a balance that I am trying to withdraw. I deposited using my credit card, and when trying to ...
Resolved
Resolved
PokerStars Casino -Casino Account Restricted
My account has been restricted for over 24 hours despite being told it would be sorted within 5 minutes. I have emailed multiple times with not a ...
Resolved
$10
Resolved
Casino Superlines - Ag-Coin denied
Terrible service. I could not register and therefore I did not get the 10 ag coin. The agent is unaware of the promotions. He asked me for the code ...
Resolved
Resolved
Betway Casino - Non bonus, incorrect info
Hi, this casino did not honour a 100 % match bonus on my last deposit which was mailed to me. This cost me. On a previous occasion I was told I had an ...
Resolved
€0
Resolved
Syndicate Casino - Deliberately providing misleading information over live chat
I deposited 30 euro I receive a bonus of 30 euro I play I win an amount of 354.20 I do not know very well the operation of the bonus I ask for ...
Resolved
Resolved
Planet 7 Casino - My Account has been blocked before i received my winning
Hi My name is
Resolved
Resolved
Kahuna Casino - Does not follow responsible gaming
After spending thousands and thousands of dollars, I contacted live chat to permanently delete my account - as they do not have an option to do it ...
Unresolved
£1,000
Unresolved
Riviera Play Casino - Withdrawal not processed £1000
I requested a withdrawal for £1000 on Aug 14th. It has been pending since. I have tried to contact the casino by support but every time I receive ...
Resolved
€500
Resolved
SpinUp Casino - Registered on Gamstop but still alllowed to register and deposit
Hello,I registered and was able to deposit money on spinup casino despite being registered with Gamstop, in the uk if you are registered with Gamstop ...
Rejected
£250
Rejected
BGO Casino - Accepted deposits while active self-exclusion with Gamstop was in place
BGO accepted deposits while Gamstop was in place on the 30th of June this year..I asked for refund but they refuse to provide this.I had already ...
Resolved
€50
Resolved
MyCasinoBest - Not responding to my inquiries
HelloI deposited 50 euro in mycasinobest on july 20, but when i deposit i cant see any games, games browser is empty.I saw chat but there is not chat ...
Resolved
€100
Resolved
Playamo Casino - Ignored confirmed Loss limit and let me lose all my winnings
On Saturday 14th May I finished gambling session with 10243eu on my account. After that I've set daily(24h) loss limit 1000eu and weekly loss limit ...
Unresolved
Unresolved
Bonzo Spins Casino - Won’t process self exclusion request
I have requested self exclusion several times from Bonza Spins casino, without it being taken seriously. Below is a sample of recent correspondence. ...
Resolved
€745
Resolved
Casoo Casino - Ignoring problem gambling issue
I explained several times that I have a gambling problem and want my account closed. They ignore my request and send me more points to play with and ...
Rejected
€50
Rejected
Reeltastic Casino - Refuse to refund my deposit
I deposited 50 euros and as i started a game an error message showed up, telling me that i was not allowed to play from my juridiction (switzerland).I ...
Unresolved
Unresolved
Slots.Lv Casino - Tournament scam
I sent in a complaint yesterday but it got rejected so let me try this again. The issue is whoever runs Bovada, Ignition, Slots.LV and Cafe Casino are ...
Resolved
€400
Resolved
Unique Casino - Not honoring responsible gaming request
Hi, I asked for an indefinite closure due to problems of ludopathy in August 2018 which is closed. This month without any problem can be reopened and ...
Resolved
Resolved
Konung Casino - Will not provide me with my deposit history
I have requested Konung support please provide me with my deposit history. My account is closed, as it is closed they have told me they are not ...
Unresolved
€2,700
Unresolved
1ACasino - Ignoring self-exclusion request, enticing me to keep playing instead
I got registered with 1acasino on 22nd of May 2019.Deposited and lost big amount. I have addiction to gambling so I cant control. Same day I realized ...
Resolved
£4,000
Resolved
GoldRun Casino - Let me deposit after self exclusion
On 18/05/19 I requested a self exclusion and permanent closure of my account. The casino replied the same day confirming my account had been closed.On ...
Resolved
Resolved
Winner Million Casino - Pending withdraw since April 2018
Hello I'm waiting 300 euros withdraw since April 2018. I send the documents and there is all good I withdraw 300 euros from my account and they say me ...
Resolved
Resolved
PokerStars Casino - Not responding to multiple emails
I have sent several emails to the PokerStars support email address ([email protected]) and having no response.1. I logged into my old account ...