Resolved
Resolved
ZenBetting Casino - Winnings were not converted correctly
I made a deposit of 50 Cad into my account and decided to play Jungle Adventure. Prior to accepting to play the game, it asks to convert my funds to ...
Resolved
€2,033
Resolved
Megapari Casino - Account Closure Request Ignored
I have asked this casino on a number of occasions starting from the 4th October to close my account permanently as I have a gambling addiction and as ...
Resolved
€100
Resolved
Bronze Casino - Delay with payment
I have submitted a withdrawal request for 1315 euros,it is still pending,it was won by having a 15 euro bonus,I played using the details they outlined ...
Resolved
£1,165
Resolved
Betway Casino - Refund declined with no further justification
I self excluded myself on 23/11/19(registered at gamstop) with the help of gamstop. As a gambler, I tried to open account in lots of online casinos ...
Resolved
Resolved
Mongoose Casino - Blocked from playing
I had email with questions about my background on Monday 1st July 2019 following level of deposits. I respond to payments team email on 2nd July ( ...
Resolved
Resolved
Raging Bull Casino - Close account due to their discretion
I tried to login and I couldn’t login anymore. I msg operator and ask them why I couldn’t login anymore they said my account was close at their ...
Resolved
€4,000
Resolved
Pokernox Casino - Freezing account and ignoring my emails about the payment of 4000 euros
I registered for Pokernox at the 27 October. made a deposit 200 euros. Won about 4000 euros playing slots. I've requested a withdrawal of the winning ...
Resolved
$4,925
Resolved
Planet 7 Casino - Two withdrawals hasn't been processed in two weeks
I submitted two withdrawal requests on 10/5/19. Both requests are for $2500 each for a total of $5000. Its 10/28 and neither of my withdrawals have ...
Resolved
Resolved
Dunder Casino - Unable to access my account
I contacted Dunder 2 weeks ago to tell them I could not access my account, I was told to clear my cookies and cache on my machine (I did this on my ...
Resolved
Resolved
Raging Bull Casino - Sending promotions even though asked not to
Hi,I had an account at Raging Bull Casino which I closed. I also unsubscribed myself from the mailing lists and also asked the casino several times by ...
Rejected
Rejected
Wildblaster Casino - Account closed and funds confiscated
I made several requests to withdraw. My first withdrawal request was USD 188.25 and the casino required the usual verification of ID, address and ...
Resolved
Resolved
Playamo Casino - Abrupt account closure
I have made 13 requests for withdrawals (10 of which, for an amount of USD 1746.25 each, 2 for USD 300 each and 1 for USD 200). All were rejected. ...
Resolved
$2,000
Resolved
Betfinal Casino - Refusing to cooperate for a withdrawal
Betfinal casino emailed me encouraging to to sign up with them using a different username and the $ currency and they would offer me their welcome ...
Unresolved
£4,938
Unresolved
Las Vegas USA Casino - Refund of deposits agreed but payment not yet received
Dear Sir/Madam,For some time I deposited and played at Las Vegas USA Casino along with their sister sites within the Main Street Group. I became ...
Resolved
Resolved
Cashmio Casino - Unfair action on tournament
I get promotion email from cashmio, about 3 weeks race and winner gets 5000e. I went to casino site and live chat with the customer support about the ...
Resolved
Resolved
Bovada Casino - Disabled over a month
I am going on over a month now with a disabled account after at least ten times contacting by phone email and chat to no avail the the time frame ...
Rejected
$1,400
Rejected
Ruby Slots Casino - No response to payout
I have emailed the casino on several occasions about a refund and docs that I have sent. Several attempts have lead to nothing. I have sent the docs ...
Resolved
$175
Resolved
Brango Casino - My balance of three hundred and fifty four dollars was removed
On casinobrango's promotions page it list a unconditional cashback and it clearly states that if you make a deposit, lose the deposited amount, don't ...
Resolved
€0
Resolved
WhiteLionBets Casino - Confiscated all my winnings and parts of my deposit
Hello, first of all I would like thank AskGamblers for providing this opportunity.I registered on WhiteLionBets.com on Aug 27, 2019 and made 5 ...
Resolved
Resolved
Bronze Casino - Failed to self exclude me
Casino: www.bronzecasino.orgAs a UK player I am signed up with Gamstop to help control online activities and always look to use site deposit limit and ...
Resolved
£725
Resolved
Slottica Casino - Refund declined despite their fail on a self-exclusion request
On the 29th of July 2019 I requested in live chat at slottica that they self exclude me. I had to ask live chat as there is no self exclude manual ...
Resolved
$600
Resolved
Planet 7 Casino - Have not received withdraw
I put I'm my withdrawal request on the 3rd of oct 2019, after many emails and no response, i received confirmation from the casino that they had ...
Resolved
€704
Resolved
Betamo Casino - Not offering me a possible withdrawal option
Dear Ask Gambler,I have an account at Betamo casino with a balance that I am trying to withdraw. I deposited using my credit card, and when trying to ...
Resolved
Resolved
PokerStars Casino -Casino Account Restricted
My account has been restricted for over 24 hours despite being told it would be sorted within 5 minutes. I have emailed multiple times with not a ...
Resolved
$10
Resolved
Casino Superlines - Ag-Coin denied
Terrible service. I could not register and therefore I did not get the 10 ag coin. The agent is unaware of the promotions. He asked me for the code ...
Resolved
Resolved
Betway Casino - Non bonus, incorrect info
Hi, this casino did not honour a 100 % match bonus on my last deposit which was mailed to me. This cost me. On a previous occasion I was told I had an ...
Resolved
€0
Resolved
Syndicate Casino - Deliberately providing misleading information over live chat
I deposited 30 euro I receive a bonus of 30 euro I play I win an amount of 354.20 I do not know very well the operation of the bonus I ask for ...
Resolved
Resolved
Planet 7 Casino - My Account has been blocked before i received my winning
Hi My name is