6 years ago
Hi trying to get my money payments off this casino i have sent all documents possible, I live in australia my passport is new zealand i have lived in australia for 20 years . the paper work i have sent them is enough in their minds to prove who i am . will attach all paper work sent , pay out for $750 and one for $2270 , first on the 12/12/2019 then 20/12/2019 both approved I have no more information i can send. to try to resolve this issue , they will take your money not a problem , but trying to get a payout , this has become a nightmare
AskGamblers
6 years ago
• Support Team
Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.
Thank you all for your cooperation.
craigsauer
6 years ago
• Queensland
thanks tawni final payment came in have a great day
Cheers Craig
Cheers Craig
craigsauer
6 years ago
• Queensland
Thank you Tawni
Sorry you are right my bank take fees for wire transfers. No wonder they made 8.5 billion profit last year lol , Really appreciate your help
Cheers Craig
Sorry you are right my bank take fees for wire transfers. No wonder they made 8.5 billion profit last year lol , Really appreciate your help
Cheers Craig
Raging Bull Casino
6 years ago
• Representative
Hi Craig--
Thanks for confirming that you've received your first wire. I do want to make clear that as I stated previously, we did not charge any fees on our end. The fee you were hit with would be either your own bank imposing a fee on the wire and/or conversion fees--we cannot be held responsible for fees outside of our control.
Your second withdrawal was sent off to our processor, Friday: 1/10 Paid AUD $2270 + no Service Fee for transaction #46321596. As processing is still a bit behind, I expect this will reach your account, early next week (quite possibly sooner).
I wish you all the best,
Tawni
Thanks for confirming that you've received your first wire. I do want to make clear that as I stated previously, we did not charge any fees on our end. The fee you were hit with would be either your own bank imposing a fee on the wire and/or conversion fees--we cannot be held responsible for fees outside of our control.
Your second withdrawal was sent off to our processor, Friday: 1/10 Paid AUD $2270 + no Service Fee for transaction #46321596. As processing is still a bit behind, I expect this will reach your account, early next week (quite possibly sooner).
I wish you all the best,
Tawni
Raging Bull Casino Complaint Stats
Resolved
595 / 648
Avg. Amount
$2,644
Avg. Complaint Duration
14 days
Avg. Response Time
3 days
Raging Bull Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 564 out of 610 complaints in this category have been resolved.
This operator's average complaint duration is 14 days, while the average duration across all operators is 8 days.
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