Resolved
Resolved
Euro Play Casino - Withdrawal still not paid after 2 months
Hi, I'm Ton from the Netherlands. More than 2 months ago I made a withdrawal of € 640,- at Europlaycasino after making many deposits for a year now ...
Resolved
£30
Resolved
BETAT Casino - Bonus terms
I wrote an email to BETAT prior to depositing asking enquiring if I could reject bonuses and stated that I did not wish to wager. They assured me that ...
Unresolved
£500
Unresolved
River Belle Online Casino did not close my account when I asked!
I put a request in to close my account with this casino last night as I am spending too much. I sent in an email request to close the account, I have ...
Unresolved
Unresolved
The Gaming Club - Account Re-opened even after a gambling problem was confirmed
I clearly have a gambling problem and this was stated through the online chat feature after already losing $15000 over the course of 2 days. I said ...
Resolved
Resolved
Casino Extra - Failing to block my account while waiting for withdrawal
I deposited at Casino Extra on 11th June 2014, and had a finishing balance of £700. I proceeded to make a withdrawal of the whole balance, but I was ...
Resolved
Resolved
ComeOn Casino - The closed account was available to open right away.
I have been battling some serious gambling problems, and closed every account i had. All of them permanently, except @ comeon. I closed my account a ...
Resolved
Resolved
21 Grand Casino - Refusing to self exclude my account and refusing to withdraw my monies
Hi,I currently have £3,050 in my 21 Grand Casino account. It was as one large withdraw. this is from a deposit of £1,030 (£30 due to having to ...
Resolved
Resolved
Slots of Vegas Casino - Incompetence/ Fraud
Short n to the point, On May 27, 2014 I, Victor M Platero, was Mislead,given false information ,and due to the confident advice given by a Slots of ...
Resolved
Resolved
Play2Win Casino refusing to self-exclude
I have been trying to deal with a gambling problem for some time. I slipped off the wagon and opened an account on with play2win casino after reciving ...
Resolved
Resolved
LSBet Casino - Are they serious?
I have been playing on LSbet.com and the casino is not too bad other than the netent side of the games choice is typical netent patterns (feast or ...
Unresolved
Unresolved
Red Flush Casino - Not following its responsible gambling policy
Ihave a gambling problem and have excluded from casinos stating this. I had an urge to gamble and joined Redflush mobile. I was allowed to join to my ...
Resolved
Resolved
BigBang Casino - I'm a problem gambler, but they won't let me self-exclude?
I have realised that I am a problem gambler and would like to quit for good - I wish I could gamble responsibly and enjoy it like everyone else, but I ...
Resolved
Resolved
Treasure Island Jackpots Casino - Where is My Money
I deposited money from my credit card into the treasure island casino won $500.00 dollars. I went to withdrawal it and was told that I needed to send ...
Unresolved
Unresolved
Mansion Casino - Problem
I have problems with Mansion casino. They removed all my winnings without explanation. After several letters I was told it was because I made bets ...
Resolved
Resolved
Begado Casino - Terrible customer treatment :(
I am going to attach a couple short emails, bear with me.1) Dear Steve,Due to a management decision your account has been excluded from redeeming ...
Resolved
Resolved
Eurofortune Casino - Don't pay my withdrawals
I have made two withdrawals: one of 100,64 (feb 8) and other for 75,85 (mar 18) euros.Also I sent all required documents. The many mails sent have no ...
Resolved
Resolved
Slot Madness Casino - Withdrawal troubles, please help
On Feb 28th I made a withdrawl of $600 and I know it takes approx. 1 month for the approval and payment.Well after applying for the withdrawl and ...
Resolved
Resolved
Club Gold Casino - Withdrawal troubles
I had made a deposit at Club Gold "weekend Insurance' of 30.00, which I lost, and I did receive the 30 insurance back on the Monday following. With ...
Resolved
Resolved
Jackpot Grand Casino - Set Restrictions Without Explanation
In February 2014, I won money at Jackpot Grand. After I had the money transferred to my account, I found out it was "restricted by higher management ...
Resolved
Resolved
Bet365 Casino - Cvercharge technical, customer service
I have a huge complaint. My funds are in canadian dollars. Yet when I say put 40 from my visa they charge 45. Yet on payment I dont get any extra. ...
Resolved
Resolved
ComeOn Casino - Fake self-exclusion system!
Comeon has always had a non-functioning self-exclusion system. Up until last year if you self-excluded through the site and logged back in there was a ...
Resolved
Resolved
All Slots Casino - Don't respect Responsible Gaming
I have to make a complain about AllSlotsCasino.com:On October 12th 2013 I wrote them to close my account on First Web Casino, so they already knew I ...
Unresolved
Unresolved
WinPalace Casino - False promotions
I have been a longtime player at Winpalace. I always play blackjack or perfect pairs blackjack. I enjoy talking to the agents on live chat, most are ...
Unresolved
Unresolved
Cleos Vip Room - cannot make deposits again
today is march 8th 2014, I want to let cleos know that I have been trying again for going on six days now to make a deposit with no success, you took ...
Resolved
Resolved
WinPalace Casino - Took WITHDRAWAL and they closed my account
WinPalace was the first online casino I signed up with. They are always nice with the :) smiley faces in the chats. Well I collected $500 winnings I ...
Unresolved
Unresolved
7Kasino - RIP OFF?!
RIP OFF. After depositing in Euro and wagering in Euro I attempted to withdraw winnings of 3000 euro. However they have informed me that in the ...
Resolved
Resolved
GoWild Casino - Stall tactics & misleading/false info about flushing
Firstly, I fully acknowledge that i played a massive part in this mess, but its damaged more than just the withdrawal amount I requested.I had my ...
Unresolved
Unresolved
Ladbrokes Casino - text message confusion
I opted in to the Make yourself Contactable Make yourself Contactable promotion at ladbrokes and since then i get texts offering casino bonuses with ...