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£1,200
Resolved
Mr.Play Casino - Self exclusion confusion
Hi I recently registered with mr play deposited, placed bets and made withdrawals - no Id verifications asked.I've also tried to register with ...
Resolved
€1,210
Resolved
22bet Casino - Withdrawal block
hello.03.04.2020 22bet administration asked me for documents and block withdrawal.I provided everything. they said wait.It has been a long time, no ...
Resolved
€600
Resolved
Betamo Casino - Greek ID verification problem
Dear Ask GamblerIn my poor English I will try to explain my experience in betamo casino to you.I try to withdraw 600€ from betamo casino and ...
Unresolved
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Unresolved
Las Vegas USA Casino - Refund has not been delivered
I have been waiting over 2 months for my refund from these guys. Every time i contact them via chat they say its processing. And then they would say ...
Rejected
£17,140
Rejected
Pots of Luck Casino - Self exclusion requested but not processed
I realized i was having a problem with gambling due to this i sent a email to kerching to self ban. I was gambling on their site pots of luck. I have ...
Unresolved
kr9,493
Unresolved
ComeOn Casino - Ignoring permanent Self-exclusion agreement
Hi Askgambler,Including more clear details about the selfexclusion this time.I selfexcluded myself from ComeOn 2015-06-06. I also stated the reason ...
Resolved
€2,000
Resolved
Casino Superlines - Withdrawal problem
Hello, Im waiting more than 3 weeks to money. My withdrawal was aproved on 23.2.2020. Today is 09.03.2020 and i still dont have a money on my account. ...
Unresolved
£1,109
Unresolved
Guts Casino - Self exclusion not detected, delaying deposit refunds
Hello,I was self-excluded with Gamstop on the 04/02/2020. In the same day I received the promotions from Guts casino on my email address and as a ...
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Resolved
Spinland Casino - Lost 360,000 NOK because their player protection tools didn't work
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Unresolved
Viggoslots Casino - Self exclusion not honored
I have been asking to close my account since November last year due to my gambling addiction, I have sent 4 emails and asked on the chat line but they ...
Resolved
$915
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Ruby Slots Casino - Withdrawal request
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Resolved
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EUSlot Casino - Let me open account and play despite several self exclusions on same license
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Resolved
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SlotWolf Casino - Allowed me to open account and play despite my active self-exclusion with another casinos using the same license
Dear askgamblersI have done several self exclusions on the casino in the license N1 interactive Ltd with the limit forever. First bob casino, betchan ...
Resolved
Resolved
Betway Casino breaching one week suspension cooling off period allowing me revers and lose £13.5k of my winnings
Betway casino has refused to return my winnings of £13.5k after breaching their responsible gambling terms and conditions and regulations set by the ...
Resolved
Resolved
Sugar Casino - Permanent closure request ignored due to technical issues at casino
Dear SugarCasino & AskGamblers,Today I am writing this complaint in regards to your casino. I will try to be as specific as possible and not to leave ...
Resolved
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Betamo Casino - Let me open account and play even do i was self excluded from casinos in the same license
Dear askgamblers I Will try to describe as good as posible but english is not my first languge.I did a self exclusion on spinia casino 29/9-2019 with ...
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Resolved
ComeOn Casino - Intentionally delaying information request
Hello there. I've been trying to get ComeOn to send me a complete transaction history of my account since the day it was registered. It has now gone ...
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Resolved
Planet 7 Casino - Withdrawal issue
On Sept. 4th 2019 I deposited $50.00 with a 300% match bonus code and I met my play through for the bonus and the casino offered an express withdrawal ...
Unresolved
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Unresolved
Red Stag Casino - Requested life ban not honored
I requested a life ban of my account but they still emailed me sucking me back in to spend more To reactivate my account after I stated on chat I had ...
Resolved
kr8,067
Resolved
EmuCasino - Removed money from my account
I got a 50% deposit bonus from EmuCasino and before i claimed it i read the terms and conditions.The terms stated that max bet was 5$, max bonus ...
Resolved
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21.com Casino - Less withdrawal amount sent in wrong currency
I deposit Canadian dollarsI play with Canadian dollarsI withdraw Canadian dollarsThey don't pay me with Canadian dollars! They pay with Euros and send ...
Resolved
€80
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SlotsMillion Casino - Withdraw 4 days still pending
Hi I wait 4 days of my withdraw. Its still pending. Everyday i chat with slotsmilion Everytime they say i send to department. This is my second ...
Unresolved
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Unresolved
LadyHammer Casino - Allowing permanent self exclusion to be cancel
I have self excluded myself from this casino “forever” on January 25, 2019. Last week i went on the live chat and ask for reactivation and they ...
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Resolved
Unique Casino - Locked player account
HelloAfter betting money on the unique casino site I had the chance to win a big win of 3700euros.I made a withdrawal request that the casino left on ...
Resolved
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Raging Bull Casino - Raging Bull non payment
Hi trying to get my money payments off this casino i have sent all documents possible, I live in australia my passport is new zealand i have lived in ...
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Resolved
Raging Bull Casino - Won a random jackpot that was not paid to anyone
I was playing with a no deposit bonus of 50 and won a random jackpot before I was through my playthrough. The casino rest the random jackpot to 1000 ...
Rejected
Rejected
Cool Cat Casino - Will not provide me with my deposit history
On Saturday 1/4/2019 I emailed Cool Cat Casino requesting my deposit history for income tax purposes. A representative from their support staff named ...
Resolved
Resolved
Casino Gods - Deposit has not been returned
Hello i hope that here my problem with fiind a solution on 28-12-2019 i deposit 300£ to casino gods i play and i win 996£ after i did the withdrawal ...