Resolved
Resolved
ComeOn Casino - Intentionally delaying information request
Hello there. I've been trying to get ComeOn to send me a complete transaction history of my account since the day it was registered. It has now gone ...
Resolved
Resolved
Planet 7 Casino - Withdrawal issue
On Sept. 4th 2019 I deposited $50.00 with a 300% match bonus code and I met my play through for the bonus and the casino offered an express withdrawal ...
Unresolved
$7,694
Unresolved
Red Stag Casino - Requested life ban not honored
I requested a life ban of my account but they still emailed me sucking me back in to spend more To reactivate my account after I stated on chat I had ...
Resolved
kr8,067
Resolved
EmuCasino - Removed money from my account
I got a 50% deposit bonus from EmuCasino and before i claimed it i read the terms and conditions.The terms stated that max bet was 5$, max bonus ...
Resolved
$54
Resolved
21.com Casino - Less withdrawal amount sent in wrong currency
I deposit Canadian dollarsI play with Canadian dollarsI withdraw Canadian dollarsThey don't pay me with Canadian dollars! They pay with Euros and send ...
Resolved
€80
Resolved
SlotsMillion Casino - Withdraw 4 days still pending
Hi I wait 4 days of my withdraw. Its still pending. Everyday i chat with slotsmilion Everytime they say i send to department. This is my second ...
Unresolved
£9,550
Unresolved
LadyHammer Casino - Allowing permanent self exclusion to be cancel
I have self excluded myself from this casino “forever” on January 25, 2019. Last week i went on the live chat and ask for reactivation and they ...
Resolved
Resolved
Unique Casino - Locked player account
HelloAfter betting money on the unique casino site I had the chance to win a big win of 3700euros.I made a withdrawal request that the casino left on ...
Resolved
$3,020
Resolved
Raging Bull Casino - Raging Bull non payment
Hi trying to get my money payments off this casino i have sent all documents possible, I live in australia my passport is new zealand i have lived in ...
Resolved
Resolved
Raging Bull Casino - Won a random jackpot that was not paid to anyone
I was playing with a no deposit bonus of 50 and won a random jackpot before I was through my playthrough. The casino rest the random jackpot to 1000 ...
Rejected
Rejected
Cool Cat Casino - Will not provide me with my deposit history
On Saturday 1/4/2019 I emailed Cool Cat Casino requesting my deposit history for income tax purposes. A representative from their support staff named ...
Resolved
Resolved
Casino Gods - Deposit has not been returned
Hello i hope that here my problem with fiind a solution on 28-12-2019 i deposit 300£ to casino gods i play and i win 996£ after i did the withdrawal ...
Resolved
Resolved
ZenBetting Casino - Winnings were not converted correctly
I made a deposit of 50 Cad into my account and decided to play Jungle Adventure. Prior to accepting to play the game, it asks to convert my funds to ...
Resolved
€2,033
Resolved
Megapari Casino - Account Closure Request Ignored
I have asked this casino on a number of occasions starting from the 4th October to close my account permanently as I have a gambling addiction and as ...
Resolved
€100
Resolved
Bronze Casino - Delay with payment
I have submitted a withdrawal request for 1315 euros,it is still pending,it was won by having a 15 euro bonus,I played using the details they outlined ...
Resolved
£1,165
Resolved
Betway Casino - Refund declined with no further justification
I self excluded myself on 23/11/19(registered at gamstop) with the help of gamstop. As a gambler, I tried to open account in lots of online casinos ...
Resolved
Resolved
Mongoose Casino - Blocked from playing
I had email with questions about my background on Monday 1st July 2019 following level of deposits. I respond to payments team email on 2nd July ( ...
Resolved
Resolved
Raging Bull Casino - Close account due to their discretion
I tried to login and I couldn’t login anymore. I msg operator and ask them why I couldn’t login anymore they said my account was close at their ...
Resolved
€4,000
Resolved
Pokernox Casino - Freezing account and ignoring my emails about the payment of 4000 euros
I registered for Pokernox at the 27 October. made a deposit 200 euros. Won about 4000 euros playing slots. I've requested a withdrawal of the winning ...
Resolved
$4,925
Resolved
Planet 7 Casino - Two withdrawals hasn't been processed in two weeks
I submitted two withdrawal requests on 10/5/19. Both requests are for $2500 each for a total of $5000. Its 10/28 and neither of my withdrawals have ...
Resolved
Resolved
Dunder Casino - Unable to access my account
I contacted Dunder 2 weeks ago to tell them I could not access my account, I was told to clear my cookies and cache on my machine (I did this on my ...
Resolved
Resolved
Raging Bull Casino - Sending promotions even though asked not to
Hi,I had an account at Raging Bull Casino which I closed. I also unsubscribed myself from the mailing lists and also asked the casino several times by ...
Rejected
Rejected
Wildblaster Casino - Account closed and funds confiscated
I made several requests to withdraw. My first withdrawal request was USD 188.25 and the casino required the usual verification of ID, address and ...
Resolved
Resolved
Playamo Casino - Abrupt account closure
I have made 13 requests for withdrawals (10 of which, for an amount of USD 1746.25 each, 2 for USD 300 each and 1 for USD 200). All were rejected. ...
Resolved
$2,000
Resolved
Betfinal Casino - Refusing to cooperate for a withdrawal
Betfinal casino emailed me encouraging to to sign up with them using a different username and the $ currency and they would offer me their welcome ...
Unresolved
£4,938
Unresolved
Las Vegas USA Casino - Refund of deposits agreed but payment not yet received
Dear Sir/Madam,For some time I deposited and played at Las Vegas USA Casino along with their sister sites within the Main Street Group. I became ...
Resolved
Resolved
Cashmio Casino - Unfair action on tournament
I get promotion email from cashmio, about 3 weeks race and winner gets 5000e. I went to casino site and live chat with the customer support about the ...
Resolved
Resolved
Bovada Casino - Disabled over a month
I am going on over a month now with a disabled account after at least ten times contacting by phone email and chat to no avail the the time frame ...