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Foxy Casino - Self Excluded from 888 yet allowed to bet at Foxy casino therefore wwant my deposits refunded
I self excluded from 888 Casino back in March yet under the same email address telephone number, bank card and postal address and IP address I was ...
Unresolved
£20,000
Unresolved
LSbet Casino - Violation of self-exclusion
I've requested to be permanently self-excluded from LSBet.com in August 2013. They asked me to send a letter as well as a photograph of myself ...
Unresolved
€100
Unresolved
Malibu Club Casino - No answer back to multiple emails
Hi, more than one month ago i won 100€ from the *** 1 HOUR FREE PLAY *** promotion. I sent 3 emails with no answer back for know if im able to ...
Resolved
€190
Resolved
Playamo Casino - Refusing and deliberately stalling to close account
I already did a complain but that was rejected because i didn't had no proof. The problem is that i wrote them an email on 28 february to close my ...
Resolved
€300
Resolved
Wild Jack Casino - Failed to stick to their own 'responsible gaming' policy
I have a complaint about the responsible gaming policy of Wild Jack Casino. Based on the information on their website I guess it's an important aspect ...
Resolved
Resolved
Party Casino - Account issues
I have been playing at proud casino a few months have made several deposits , bank account is verified and they are always glad to take my money no ...
Resolved
€310
Resolved
Betchan Casino - Let me deposit and play after permanent account closure request
I sended an email in 6 july 2017 for account closure, i also spoke with the live chat. today i made 3 deposits and after that i was looking in my ...
Unresolved
Unresolved
Grand Fortune Casino - Can't make deposits or withdrawals and no one is interested helping me
I have been restictricted from making deposits and withdrawals since May 2016,I have tried to have this issue resolved many times through phone calls ...
Resolved
Resolved
BetVoyager Casino - Cellphone verification issue and very poor customer service
I have opened account in betvoyager few days ago.When i go into my profile and try to verify my cell number they are not sending me any sms in my ...
Resolved
Resolved
BitStarz Casino - Confiscation of huge 19.55 BTC win won from their Wednesday free spins promo
This Wednesday I participated in the Wednesday free spin bonus offered by Bitstarz, which I frequently take part in. It requires a 150 euro deposit, ...
Resolved
£353
Resolved
Cashpot Casino - Self excluded from the company but able to open account and deposit and play
So basically on the 12/4 this year I permanently self excluded from euromoon casino . Owned by game tech group nv. Due to gambling problems ...
Unresolved
Unresolved
Lucky247 Casino - Unsubscribe me, please!
I get SMS messages and I never signed up, created an account and the messages just keep coming even after phoning and emailing the help desk on ...
Resolved
Resolved
LimoPlay Casino - Removal of depositing card
Hi, I have tried speaking to the casino to no avail. I have lost my purse including a few of the cards on my profile.. In order to make ...
Resolved
kr340
Resolved
Lucky Casino - Applying fees which are nowhere to be seen within their terms and website
I won 25 500 nok on LuckyCasino.com. I did a withdrawl and only got 24 659,64 nok. In the info they say there is no fee. And since they offer me to ...
Unresolved
$1,500
Unresolved
Raging Bull Casino - My VIP status was not honoured
background: last week I deposited $50 and used the madness bonus coupon,which has 35 x wager and up to 10 x max cashout,i completed the wagering ...
Resolved
Resolved
BoogieBet Casino - Unable to login, no response from support
Hi. I am new at boogie.bet. I have an account from like 5 days. They have got promo for new players for 10 euro. I have won some cash and at some ...
Resolved
£200
Resolved
SuperLenny Casino - Won't refund my deposits after closing my account
I deposited 200£ less than 24 hours ago and I ended up withdrawing 200£ because I wasn't really winning much and was happy just to get my money back ...
Resolved
£300
Resolved
NextCasino - Withdrawal being unjustly withheld
I played and withdrew £300 from next casino on Friday 2nd sept. I emailed them to freeze my account for a week as soon as I had withdrew (because it' ...
Resolved
Resolved
Party Casino - Full Withdraw Amount Not Paid
I should have checked the complaints before playing on Party Casino, this is another site that is good for robbing player's and they are very crooked ...
Resolved
£1,341
Resolved
Thrills Casino - Closed Account , Confiscated Winnings £1,341
I opened an account with Thrills.com depositing £2,900. Within a few days my balance increased to £4,241 and I requested a withdrawal (having ...
Resolved
Resolved
NetBet Casino - Impossible to find and/or request Self Exclusion, no one there willing to help
Hi, I recently opened a netbet account 2 days ago and was wagering beyond my means chasing losses. I got urges to keep gambling and knew I had to self ...
Unresolved
£1,550
Unresolved
SuperLenny Casino - Unable to login, worried about my withdrawal and balance
I opened an account with Super Lenny yesterday. I wagered £400 and submitted a withdrawal for £1400. I continued playing with a remaining balance of ...
Resolved
Resolved
Planet 7 Casino - Spamming With Promotion Texts
I keep getting text messages probably 10 times a week and it is very very irritating. I am amazed that it does not have the STOP function implemented ...
Resolved
€310
Resolved
Fruity Casa Casino - Allow me to play after asking for permanent account closure twice!
Hi there, firstly thank you for allowing me the opportunity to present a complaint. On 25th May I sent a very clear instruction to Fruity Casa to ...
Resolved
€300
Resolved
77 Jackpot Casino - Breaching their own self exclusion policy
Due to a gambling addiction, I requested that 77jackpot close my account last month. I contacted support and they did this for me. However over the ...
Resolved
€525
Resolved
Jackpot Knights Casino - Not co-operating for account closure, want refund for the stated period
I started talking with live chat on Jackpot Knights for account closure. They told me to send an email and I did. I sent an email on 5/11/2016 for ...
Resolved
Resolved
Energy Casino - Doesn't send me my Energy-shop products
Hi there, I ordered 2 weeks a few t-shirts + a Zippo in the Energyshop with my Loyalty-points, today I received this e-mail from them: Dear ...
Unresolved
£200
Unresolved
Shanghai Spins Casino - Allow me to register and deposit only to have my account closed due to self exclusion with another brand
I recently joined Shanghai spins. I deposited 200 pounds and played. When I logged back in again it said I am excluded until 2099. I rang support and ...