Rejected
zł500
Rejected
VulkanBet Casino - Waiting to be paid for over two weeks
From 19.02. 21 Waiting for payment. He says on the casino's website that he is waiting. I wrote to support. Vulkanbet, but so far I have not received ...
Resolved
£150
Resolved
PokerStars Casino - Frozen account and withholding my money
I made a deposit of £150 on 11/7/20. The deposit was successful. Immediately after I had a pop up saying my account had been frozen. I do not know ...
Unresolved
$3,000
Unresolved
Wixstars Casino - Waiting for payout for a long time
I had a payout of $3,000 they said 3 - 5 business days for the wire transfer to get to me. I asked when it was sent, first was told the 18th, then ...
Unresolved
€975
Unresolved
Casino Sinners - Delayed self-exclusion request
I have requested the above site casinosinners.com to close my account since 28 the of January 2021. I have gambling problems and i can not control my ...
Resolved
zł4,750
Resolved
CasinoEuro - Broken regulations with payment
Sorry, i didnt add a screenshots to previous complaint. It was concerned my payment of winings at value of 4750 PLN witch i havent't recieve yet. ...
Unresolved
$2,025
Unresolved
Spin Casino - Cant get my money out
I made 3 deposits on Spin Casino - never used a bonus. I got lucky and won $2025.22. I submitted my drivers license, my passport (twice), my utility ...
Resolved
Resolved
Slottica Casino - Withdrawal Options not on account
HelloI signed up to Slottica Casino and deposited with my card. When attempting to withdraw they don't have the option to withdraw via bank transfer. ...
Resolved
$4,707
Resolved
Ruby Slots Casino - Money wire transfer
I put in for my withdrawls 12/21/2020 they said all my info was verified weeks ago.my bank still haven't recieved my money yet.now i can't reach them ...
Resolved
Resolved
Raging Bull Casino - Spam Emails
I've been receiving several spam emails that appear to be from Raging Bull Casino, but the sending email address is typically a random email address/ ...
Resolved
£87
Resolved
Pocketwin Casino - Allowed to deposit money after self exclusion
Hi. I requested a self exclusion from this casino they told me on January 11th that my exclusion had been enacted. They then preceeded to send me ...
Resolved
Resolved
PokerStars Casino - Playing privileges have been revoked without correspondence
I logged into my account for the first time in over a year on Friday 27th March 2020 with no issues. I went to play in a Home Games tournament the ...
Resolved
€371
Resolved
Stelario Casino - Permanent self exclusion lifted removed without my knowledge
I've played at Stelario on 2 days. Dec 3rd 2020 when I lost 811€ and Jan 1st 2021 when I lost 471€. So in total my demand is all my losses of 1282 ...
Rejected
Rejected
SlotWolf Casino - Sending spam SMS message to non-registered persons
I have never had any contact with a company called slotzwolf/slotwolf. But they have send me a spam sms without any prior approval. This is forbidden ...
Resolved
Resolved
Live Casino - Cashback account changed to Match Up account after deposit
Hi askgamblers team,Today i was very surprised about LIVE CASINO behaviour. Few weeks ago, I created my live casino account and chose CASHBACK LINE ( ...
Resolved
$175
Resolved
EvolveCasino - Refuse to self-exclude me despite letting them know about my gambling addiction
Dear AskGamblers I have tried to sent you this case before, but you told me to wait for answers from the casinos regulator. I told you that they ...
Resolved
Resolved
Lucky 31 Casino - Trouble to deposit in this casino for more than one month
Good morning,I m having an issue with the deposit in Lucky 31 casino. I m VIP Platinum and i Got a Vip Manager to help me with my problems. So about a ...
Unresolved
$36,000
Unresolved
RooBet Casino - SELF EXCLUSION request ignored
I am writing you because I don’t know what to do and I’m hoping you can help me somehow. I am attaching (NOT SURE IF I DID IT RIGHT as there is ...
Unresolved
Unresolved
BonanzaGame Casino - Account reset to beginners players after 20 mounts
Hey, today I will login to my account and they have reset my account after 20 mounts playing there and lost everything, my points,they even removed my ...
Rejected
Rejected
PokerStars Casino - Frozen account and no response
I have been a member of pokerstars for around 3 years. I have had many successful deposits and withdrawals. On the 01/01/20 my account was froze. I ...
Resolved
zł900
Resolved
SlotWolf Casino - Confiscated my winnings without clear explanation
Part 1. SlotWolf confiscated my winnings. I want my money back from my winnings.While playing the slots, there were no visible bugs issues. The ...
Resolved
$2,600
Resolved
VulkanVegas Casino - Request ignored three times and I lost $2600
[personal note to askgamblers: they still refuse to permanently exclude me and have not responded to emails once. I've tried to be as specific and ...
Resolved
£861
Resolved
Casinoin - Waiting to receive my full refund
I found this casino online 25/07/2020 , I registered and made two deposits that day . Unfortunately on this occasion I did not win anything , I then ...
Unresolved
€1,500
Unresolved
JoyCasino - It has now been 21 days since my bank sent my money back to casino
In the start of october i did a withdraw from JoyCasino, 1500 Euro.My account got verified and everything went smoothly.The money did not appear in my ...
Resolved
$9,500
Resolved
Raging Bull Casino - I have login issues
I have recently won $9,500 and have requested numerous withdrawals due to the limit being $2,500 per transaction. The last 2-3 days I have not been ...
Resolved
Resolved
Raging Bull Casino - Constant spam from different emails
Over a period of time I have kept getting emails about Raging Bull Casino bonus deposit and other offers etc. I have tried unsubscribing in outlook ...
Resolved
€320
Resolved
Bob Casino - Waiting for weeks on a Max Quest Tournament prices
Hi I am a big fan of Bobs Casino, and it hurts me to do this.SInce a month Betsoft launched a new action game on BC.To promote these games BC set up a ...
Rejected
Rejected
MaChance Casino - Refuses to close my account
Dear sir/madam,It has been a while but this issue remains relevant to me. I will outline the events as the occured.On the 6th of april I played at ...
Resolved
$2,000
Resolved
BoVegas Casino - Small withdrawal amounts
I have over $100,000 in winnings from BoVegas. I play frequently and bet $250 per spin on roulette. Whenever I request $2,000 withdrawal from my ...