Resolved
Resolved
Bronze Casino - SMS spam does not stop even after blocking account
Bronze Casino does not stop sending me SMS text messages. I contacted them by email and chat and told them not to call and SMS me and to delete my ...
Resolved
Resolved
Bronze Casino - Spamming me with SMS, won't stop
Hi. After 6 tries, I've tried to get my number blocked from bronze casino without results. Have contacted the casino but they dont care. I took me 4 ...
Resolved
BTC0
Resolved
1xslots Casino - Unable to play with deposit funds due to ''unconfirmed'' Bitcoin transaction
Support,I had deposit for my account sent to wallet address at 1xSlots "3Hcp8VNbeRHEaaHSKqmt3oteXHME8fE12s". At 6 confirmations usually the account ...
Unresolved
Unresolved
Silver Sands Casino - Self exclusion request nor honored
I’ve been registered with silversand casino for a week, I’m aware I have a gambling problem so after losing around £400 last week I went on live ...
Resolved
$510
Resolved
Raging Bull Casino - Self exclusion request ignored
I asked to be self excluded from raging bull casino on the 5/09/18 via email. They did not action this, despite following the correct process. Please ...
Resolved
Resolved
Playamo Casino - Troubles with their new bank transfer system requiring IBAN number
Hi so i've been able to withdraw funds through bank transfer for the past couple weeks, but one issue has arisen with an updated format for the bank ...
Resolved
€2,600
Resolved
Reeltastic Casino - Taking advantage of my gambling addiction!
Hello again. My complaint concerns Reeltastic Casino. I have requested that they close my account on the ground that I reported that I have abuse and ...
Unresolved
Unresolved
Winner Million Casino - Won't help me setting self exclusion on my account
I've send few e-mails with question how I can block my account, i never ever get an answer, I tried to talk on live chat, no one respond... well first ...
Resolved
$9,505
Resolved
Winward Casino - Not closing my account despite requesting it many many times!
I am a top tier vip on winward casino and have lost a lot of money on the site. I have requested many many times for the casino to close my account ...
Resolved
€1,400
Resolved
West Casino - Self exclusion issues
Hi I requested a self exclusion from this casino on27/08/18. This request I feel was not carried out blocks were put on account but on 29/08 received ...
Resolved
Resolved
BetCruise Casino - Unwilling to resolve bonus issue
I signed up at Betcruise a couple of months ago claiming the 1,000 bonus offered that will be credited after wagering 50 times the deposit.I mainly ...
Resolved
$200
Resolved
Bovada Casino - Overcharge on deposits
Back on Sept 19th I posted here regarding bovada overcharges on 100 or so deposits made with my credit card totaling $500, i sent them bank statements ...
Resolved
Resolved
Alf Casino - Security & Privacy issues
Hi,I opened an account on Alf Casino, in order to take advantage of the 160% bonus offer and play mainly Endorphina games.I discovered that after I ...
Rejected
£700
Rejected
21.com Casino - Suspended my account due to fictitious self-exclusion
I have a few account with 21.co.uk and with their affiliated sites I have in the past had cooled down on other sites but from looking at the list of ...
Resolved
Resolved
Magical Spin Casino - Self exclusion request disregarded
On 8th of July I sent message to casino ,directly from my casino account messages option,asking to close my account due to gambling problems I have.No ...
Unresolved
£140
Unresolved
Gala Casino - GAMSTOP self-exclusion ignored
Hi, I've had a gambling problem for a few years now. I've tried everything to try and stop my habit. Earlier this year I registered with GAMSTOP ...
Unresolved
€600
Unresolved
1xBet Casino - No player protection, delaying tactics and promised refunds not yet effected
I've been being led around by the nose here for a year now. I'm addicted to gambling and the casino hasn't reacted yet. Despite the fact that they ...
Resolved
$450
Resolved
Raging Bull Casino - Request to close account due to problem gambling ignored
They acknowledged receiving my previous emails. During the time period from 25th August to 2nd September as my account wasn’t closed as requested I ...
Resolved
Resolved
Meridianbet Casino - Session limit time failure
On Tuesday 21st I joined meridianbet. The first thing I always do is set a deposit limit of £100 a month to make sure I don’t get carried away. ...
Resolved
€1,001
Resolved
Mars Casino - Impossible to request a withdrawal
Dear Sirs from Ask Gamblers, I already have a lot of experience with online casinos, but right now I'm experiencing an incredible story with Mars ...
Unresolved
Unresolved
BetVoyager Casino - Non acknowledging my self-exclusion request
Hi 2 days ago I sent an email to support at Betvoyager asking to be excluded from their site, however my account is still active and I have received ...
Resolved
Resolved
Winward Casino - Refusing to respond to my emails
Dear Complaints I have an issue regarding Winward Casino. They refused to get back to me when I was speaking to them on their online chat service ...
Unresolved
Unresolved
Casino 6Black - Illegally accepting UK players and even stating they do via online chat
AVOID AT ALL COSTS (please note they’ve actually changed their terms and conditions after numerous complaints) If you contact live chat and ask if ...
Rejected
€1,400
Rejected
Viggoslots Casino - Violation of responsible gambling policies
Hello Askgamblers.I closed my account at viggoslots.com the 23/1 2017 and asked it to be permanent due to gambling problems. The support agent replied ...
Resolved
£100
Resolved
Roxy Palace Casino - Waiting 5 days on a self-exclusion issue
I opened an account on 12th July and deposited £100. After around 10 minutes I was locked out and advised I’m self excluded from Roxy casino. ...
Unresolved
£440
Unresolved
LeoVegas Casino - Self Exclusion Issue
I opened an account with LeoVegas on 25th March 2018 mainly to play live blackjack. I had self excluded from Royal Panda just days before on 22nd ...
Unresolved
Unresolved
Vbet Casino - Misleading bonus description, poor support
Hello, I singed up at Vbet.net and deposited after carefully reading all T&C and bonus rules. Took the 100% welcome bonus and suddenly noticed ...
Resolved
Resolved
Raging Bull Casino - Irresponsible gaming practices
hello I tried to self exclude with the casino several times through email and once I was acknowledged yet this was not done then I was ignored after ...