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Online Blackjack Online Roulette Online Poker Online Baccarat Online Bingo Online CrapsUnresolved
Unresolved
Poker Stars Casino - Routine security investigation delay
My account was chosen for "Routine security investigation" which they say is temporary and usually takes a few minutes, but it's been 2 months now, ...
Resolved
Resolved
Goldenbet Casino - Delay Account Verification
I want to make a complaint to Goldenbet Casino for the delay in verifying my account. I only received an email from them saying that they do not ...
Unresolved
£975
Unresolved
Betfair Casino - Betfair allowed me to deposit and gamble whilst being permanently selfexcluded
I have been permanently excluded from PaddyPower as well as Betfair since 21st September 2019 as I opted into that myself. In November last year 2022 ...
Rejected
£1,000
Rejected
Swift Casino - Swift casino not responding
I have previously played and withdrawn winnings at swift casino. I have £1000 I want to withdraw but they are making me re-verify my account. I sent ...
Resolved
Resolved
Blizz Casino - Not approving withdrawal of 4980USD
After completing all wagering and kyc requirements on the 4/2/2023 I proceeded to request a withdrawal of $4980.63 usd worth of xrp crypto currency ...
Resolved
BTC0
Resolved
JUstBit Casino - Sent My BTC to the wrong address
They sent my money to the wrong btc address and now they won't respond!! the hash they gave me is not for address that i clearly CONFIRMED with them ...
Resolved
Resolved
CoinPlay Casino - Refusing to let me log in or refund my deposit
I deposited my first crypto casino at CoinPlay.comI deposited 25$ of ETH as it said was the minimum for first deposit bonus.I setup and fully verified ...
Unresolved
$1,000
Unresolved
Slottica Casino - Stealing money from drops n wins Pragmatic promotions 1000usd
Hello! 10th april 2023 - I won one of the pragmatic drops n wins tournaments and placed 1st place with 80.000 rub (1.000$)At that day I send an e-mail ...
Resolved
€1,400
Resolved
Posido Casino - Lowering the bonus turnover by the casino
I would like to describe the unpleasant experience with this casino.On 12/04/2023 I benefited from a 50 Free Spins Deposit Bonus. I won 388 euro. ...
Resolved
$11,039
Resolved
Roobet Casino - My account is closed and there is no communication
They closed my account with $ without any notice. 6 months have passed. I write emails all the time. But there was no response even once. A truly ...
Resolved
€2,370
Resolved
PokerStars Casino - I cannot withdraw money more than 2 months
I have problem with pokerstars, got account restricted it's ok, I understand for what, but I can't withdraw my money from the account, waiting more ...
Resolved
$8,400
Resolved
Red Stag Casino - Request to Self exclude Ignored Repeatedly
Hello,I have begged this casino for self-exclusion repeatedly since January 11, 20223. Four months later and they have yet to honor my request. ...
Unresolved
kr10,169
Unresolved
Jupi Casino - Took my winnings without proof of violation
Hi.I want to make a complaint about Jupi Casino. They recently removed 10.168,80 NOK from my account which they claim is due to bonus violation. I ...
Unresolved
€3,600
Unresolved
888 Casino - Disabling my account by casino 888
HelloI am VIP member in Casino 888 since like 3 years ago.On 27 Jan and while I was playing, the casino disabled my account without a previous notice ...
Unresolved
$700
Unresolved
Bovada Casino - Account disabled for 18 days
So I started with bovida about 25 days ago and it was going well until about 18 days ago I withdrew about $700. I woke up the next morning and my ...
Resolved
$6,500
Resolved
Bovada Casino - Account temporarily disabled with over 6500 dollars in it
I received an email on February 22nd stating my account was being temporarily disabled. I have been patiently waiting for over a month, with still no ...
Resolved
Resolved
Betsafe Casino - Wrong sportbook settle
Good afternoon,I have been given two plays in the NBA for losses.Place that Anthony Davis scored the first shot from the free throw line and on the ...
Resolved
Resolved
Casinostugan - Confiscated profit
Good afternoon,On March 4th, 2023 I made a deposit of 1000 SEK at CasinoStugan and received a welcome bonus of 100% (wagering x20). I started to play ...
Unresolved
Unresolved
Virgin Games - Unable to update bank and withdraw funds
Upon trying to change my bank account details to withdraw my funds, I went to update details and it wouldn’t let me put in the correct ones. I then ...
Resolved
£20,000
Resolved
LeoVegas UK Casino - Locked Account with over 20,000.00 pounds on it
To Whom it may concern,I was wondering if you could please help me, I have an account on leo vegas uk, I recently opened the account and at first all ...
Resolved
$403
Resolved
KatsuBet Casino - Casino canceling withdrawal multiple times
I have been trying to withdraw my winnings. Despite multiple attempts and following the directions to manually verify, my crypto wallet address, they ...
Rejected
$100
Rejected
PokerStars Casino - Account restricted & can not play or withdraw
I signed up for PokerStars over a month ago. The first day I signed up I put money into my account. I tried to play for real money and a notification ...
Resolved
Resolved
Betsafe Casino - I have been charged too much on deposits
Hello.First of all; I'm fully aware of that both the casino/ casinos provider for deposits and withdrawal, and the bank can have their fees. But now I ...
Resolved
Resolved
WestCasino - Operator deliberately ignoring emails
I have been trying to get in touch with WestCasino regarding a legal issue about their operator in my country of residence since December 11, 2022. ...
Unresolved
$3,000
Unresolved
Pulsz Casino - Activating my account and deactivating old accounts
My complaint is about pulsz casino I have been trying to reactivate my account [email protected] have two other accounts on site but one was ...
Resolved
£150
Resolved
PokerStars Casino - Pokerstars Security Issue
Pokerstars selected my account for a security check 48 hours ago (said it would only take a couple of minutes) and there has been no further ...
Resolved
€5,000
Resolved
Mystake Casino - Suspended account after a big win
I've got an issue with MYSTAKE bookies. I have won around 5,000 euros 2 months ago. Tried to withdraw 4,000 but unfortunately got a message ACCOUNT ...
Resolved
Resolved
Casino Extreme - Bonus expired on the only day it was valid
I will start by getting the usual questions out of the way so we can get straight to the legitimacy of my complaint.I am a Platinum Level VIP player ...