Other issues - Page 24

Rizk Casino - Cancelled locked withdrawal without any reason

Hello Team,Please help me in getting my winnings.Its my bad luck again i played in this casino and suffering with new serious issue.Yesterday i ...

Playzee Casino - Still able to deposit after requested account self-exclusion

I self excluded on the 29th of January via chat and yesterday I was still able to log back in and deposit again i lost another €550 due to the ...

Casino Calzone - Deposit refund request unfairly denied

Good afternoon,I have been allowed to open an account under the "MT Secure Trade Ltd" brand, whilst being self-excluded. The website in question is ...

NextCasino - Misleading and intentional harm

HelloI made a 100€ deposit and noticed that the bonus shows me that i have to do 14000€ wagering ( i have 2 active bonuses at the same time - due ...

Betchan Casino - Problems with resetting password and log into my account not solved

For more than 3 days unable to reset my password and log into my account. Friday 29.5.2020 created an account and deposited twice using their bonus ...

Bronze Casino - Unwanted promotional SMS

I closed my account with Bronze some months ago but continue to receive unwanted sms messages.Initially I was told by support that it must be a ...

Vegas Casino Online - International Checks Declined

On May 3rd I submitted a request for withdrawl of $900.00 and I palyed it down to $680. They wrote me an email informing me that my bank will not ...

PokerStars Casino - Account is still frozen from cooling of period

I took a 24 hour cooling of period on the 12/052020 9 days ago, when the 24 hours was up PokerStars emailed me saying my cooling of period had ...

Stake Casino - Failure to close account and follow responsible gambling regulations

Overview of my Complaint:1. Stake Casino failed to close my account after I told them I had a gambling addiction/issue and would like to close my ...

Melbet Casino - Removed payment option without any warning or reasonable explanation

I have been playing at Melbet almost daily for over 6 months now, and I am currently approaching VIP level in their 8-step progression (see attached ...

Cadoola Casino - Reopened my account after permanent self exclusion

On 23.1.2018 i sent an email to cadoola casino asking for my permanent self exclusion due to gambling addiction. Having received the request they did ...

22bet Casino - Checking documents for a long time

my account is 22bet 157136065. 04/02/2020 I made a deposit of 1400 euros.blocked the withdraw. they requested documents. photos. transaction neteller ...

Mr.Play Casino - Self exclusion confusion

Hi I recently registered with mr play deposited, placed bets and made withdrawals - no Id verifications asked.I've also tried to register with ...

22bet Casino - Withdrawal block

hello.03.04.2020 22bet administration asked me for documents and block withdrawal.I provided everything. they said wait.It has been a long time, no ...

Betamo Casino - Greek ID verification problem

Dear Ask GamblerIn my poor English I will try to explain my experience in betamo casino to you.I try to withdraw 600€ from betamo casino and ...

Las Vegas USA Casino - Refund has not been delivered

I have been waiting over 2 months for my refund from these guys. Every time i contact them via chat they say its processing. And then they would say ...

Pots of Luck Casino - Self exclusion requested but not processed

I realized i was having a problem with gambling due to this i sent a email to kerching to self ban. I was gambling on their site pots of luck. I have ...

ComeOn Casino - Ignoring permanent Self-exclusion agreement

Hi Askgambler,Including more clear details about the selfexclusion this time.I selfexcluded myself from ComeOn 2015-06-06. I also stated the reason ...

Casino Superlines - Withdrawal problem

Hello, Im waiting more than 3 weeks to money. My withdrawal was aproved on 23.2.2020. Today is 09.03.2020 and i still dont have a money on my account. ...

Guts Casino - Self exclusion not detected, delaying deposit refunds

Hello,I was self-excluded with Gamstop on the 04/02/2020. In the same day I received the promotions from Guts casino on my email address and as a ...

Spinland Casino - Lost 360,000 NOK because their player protection tools didn't work

After dialogue with you on e-mail, I have sent the attachments/proofs there instead, because of sensitive information.Here you have a detailed ...

Viggoslots Casino - Self exclusion not honored

I have been asking to close my account since November last year due to my gambling addiction, I have sent 4 emails and asked on the chat line but they ...

Ruby Slots Casino - Withdrawal request

I requested a withdrawal on January 5 they said on January 17th that my check is being processed and I will have it within 10-12 business days from ...

EUSlot Casino - Let me open account and play despite several self exclusions on same license

Dear askgamblers I have several active self exclusions on the license N1 interactive Ltd. First bob casino, betchan casino, spinia casino, avalon78 ...

SlotWolf Casino - Allowed me to open account and play despite my active self-exclusion with another casinos using the same license

Dear askgamblersI have done several self exclusions on the casino in the license N1 interactive Ltd with the limit forever. First bob casino, betchan ...

Betway Casino breaching one week suspension cooling off period allowing me revers and lose £13.5k of my winnings

Betway casino has refused to return my winnings of £13.5k after breaching their responsible gambling terms and conditions and regulations set by the ...

Sugar Casino - Permanent closure request ignored due to technical issues at casino

Dear SugarCasino & AskGamblers,Today I am writing this complaint in regards to your casino. I will try to be as specific as possible and not to leave ...

Betamo Casino - Let me open account and play even do i was self excluded from casinos in the same license

Dear askgamblers I Will try to describe as good as posible but english is not my first languge.I did a self exclusion on spinia casino 29/9-2019 with ...