Kingdom Casino - Giving me a hard time with only a €100 withdrawal

Dear LUPASCHUK,
we are in the process of investigating your case at the moment. Unfortunately, it can take some time. But the case has been escalated, and we are waiting for any responses concerning that. Thank you for your understanding and patience!

You haven't informed me at all during this 2 week period. First just "Contact Skrill" messages and after that "We need you to wait just a bit more" for atleast one week. Give some info to your customers if it takes such long time and don't ignore them.

Dear LUPASCHUK,
unfortunately, we cannot say in advance how much time it can take to get the response from the payment system representatives, but we do apologize about making you wait. We inform you that we also contacted Skrill and have to wait for any updates from them. Sorry again for any delays, please, we are doing our best to try to resolve it!

Still haven't got my money. Day 17.

Dear LUPASCHUK,
we are sorry again, but unfortunately, we haven't yet received any response from the payment system so far. We hope that within the nearest days we are going to resolve this issue, and we thank your for your understanding and patience in this situation!

Since Skrill seems to be a problem. I created new withdrawal request with direct Bank Transfer. That should not be a problematic to accept? There was minimum 100 euros at first to request direct bank transfer but i won over 200 euros so that's available now. Let me know.

Dear LUPASCHUK,
As we can see, the cashout has been processed successfully, yes,
could you please let us know if you received the money? Thanks in advance!

Dear @Lupaschuk,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Money received finally so you can close the case.

However Kingdom Casino. Please be more informative for the rest of the gamblers on your site.

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.