On casinobrango's promotions page it list a unconditional cashback and it clearly states that if you make a deposit, lose the deposited amount, don't play any of the restricted games, and didn't claim a bonus with the deposit, then you're eligible for 15% cash back on your busted deposit.
I made a bonus free deposit of $74.57 @ 11:13 on 11/05/2019 via bitcoin and I busted my deposit and with a zero balance @ 1:09AM-11/06/2019 I asked the brango support agent for my unconditional cashback.
They quickly issued the cashback of $4.19 @ 1:09am 11/06/2019
I was winning and had my balance at $354.75 when I was logged out. I log back and I noticed my balance was at $0.00.
I tried to talk to the support agent too get this fixed to no oblige.
I have been a loyal player to casinobrango and frequently make deposits, almost daily.
I would like askgamblers.com to look into this and see if I'm am correct in my believe that this isn't right and I deserve my balance to be put back where it was at $354.75