I’ll be honest it’s only been 4 days so far for my 2 redemption requests of $450 and $650 but I am being proactive considering all the problems I have just read about here. I have coincidentally been given the same generic response about them being backlogged. I’m hoping posting this will hopefully cause them to speed up the process even though it appears they haven’t responded once to any other complaints
Complaint Info
The Money Factory Casino Complaints
- 1 of 14 resolved
- 2 days avg response
- 4 days avg complaint life
- 1,331 USD avg amount
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Unresolved
The Money Factory Casino - Extremely Long Delay for Withdrawal
$286
Unresolved
The Money Factory Casino - Extremely Long Delay for Withdrawal
I have been waiting to redeem my game winnings for almost 30 days; initial request was sent/received on 8/12/25. Regarding redemption, their policy ...
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Unresolved
The Money Factory Casino - Waiting over a month for redemption still no progress
$300
Unresolved
The Money Factory Casino - Waiting over a month for redemption still no progress
I made a redemption for $350 July 8th after being told redemptions could take up to 14 business days. I waited 14 business days and they said they ...
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Unresolved
The Money Factory Casino - Please Help With Redemption
$300
Unresolved
The Money Factory Casino - Please Help With Redemption
Hello,I am owed $300 for 2 weeks now. It says to allow for 0-72 hours for payouts to be processed and its been 8 days now. They do not respond to my ...
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Unresolved
The Money Factory Casino - Money factory in violation of 14 day redemption policy
$650
Unresolved
The Money Factory Casino - Money factory in violation of 14 day redemption policy
I have been awaiting 3 redemptions with The Money Factory one on 6/11/25 and two on 6/25/25 for a total of $650. Trust Pilot and Reddit have countless ...
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