I’ll be honest it’s only been 4 days so far for my 2 redemption requests of $450 and $650 but I am being proactive considering all the problems I have just read about here. I have coincidentally been given the same generic response about them being backlogged. I’m hoping posting this will hopefully cause them to speed up the process even though it appears they haven’t responded once to any other complaints
AskGamblers
Dear The Money Factory Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
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