I’ll be honest it’s only been 4 days so far for my 2 redemption requests of $450 and $650 but I am being proactive considering all the problems I have just read about here. I have coincidentally been given the same generic response about them being backlogged. I’m hoping posting this will hopefully cause them to speed up the process even though it appears they haven’t responded once to any other complaints
AskGamblers
Dear The Money Factory Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
Unresolved
$5,000
Unresolved
The Money Factory Casino - Not being paid on a timely matter
I put in a redemption on August 23 at that time of redemption. It said 24 to 72 hours that passed then they told me 14 business days that passed and ...
Unresolved
Unresolved
The Money Factory Casino - Waiting on payout from Money Factory
I've been waiting since 9/7 for my payout, I'm fully verified, and they say it's a 24-hour wait for Skrill payout I have contacted them via email many ...
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$1,001
Unresolved
The Money Factory Casino - Well Past 30 Business Days and Counting for Redemption Request
I requested a redemption from The Money Factory on July 18. It is September 17 and I have not been paid. When asked on August 29 about the redemption ...
Unresolved
$286
Unresolved
The Money Factory Casino - Extremely Long Delay for Withdrawal
I have been waiting to redeem my game winnings for almost 30 days; initial request was sent/received on 8/12/25. Regarding redemption, their policy ...
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