Mark all as read

Settings

What's new Promotions Notifications
What's new Promotions Notifications


Mark all as read

Settings

What's new Promotions Notifications
What's new Promotions Notifications
Casino Complaints

WOW Vegas Casino - Fail to verify account

UNRESOLVED

Complaint Info

Disputed casino

WOW Vegas Casino

Amount

$ 3000

1 month ago

I sent numerous emails of my verification documents, and I still haven't received any response from a real agent except an AI bot.

I have proof of a screenshot of them saying those are the required documents, and my account should be fixed, but it's not.

I won a little over 3,000, and they won't cash me out.

AskGamblers
1 month ago

Dear WOW Vegas Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

1 month ago

The only update I have is this after I submitted a selfie verification

WOW Vegas Casino Complaints

  • 3 of 44 resolved
  • 2 days avg response
  • 4 days avg complaint life
  • 12,629 USD avg amount

Have trouble with WOW Vegas Casino?