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The Money Factory Casino - Waiting on payout from Money Factory

UNRESOLVED

Complaint Info

Disputed casino

The Money Factory Casino
2 weeks ago

I've been waiting since 9/7 for my payout,

I'm fully verified, and they say it's a 24-hour wait for Skrill payout

I have contacted them via email many times, never to hear back, and their live chat can't handle payout issues

They even have my bank account info, so I can't understand why I'm waiting this long on a legit win

AskGamblers
2 weeks ago

Dear @delila82,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

AskGamblers
2 weeks ago

Dear The Money Factory Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

The Money Factory Casino Complaints

  • 1 of 17 resolved
  • 2 days avg response
  • 4 days avg complaint life
  • 1,220 USD avg amount

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