Dragging their feet paying my redemption.
They make some stupid excuse about having to go through security checks, which is a complete lie, hoping you cancel your redemption.
This is the same thing Lonestar does. However, I’m not gonna cancel it!!
They say one thing in their emails, saying they are working hard to get it redeemed, but that’s a complete lie!!
AskGamblers
Dear RealPrize Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
Nope they just sent a response with another lie saying they are trying their hardest to get it done within 24 hours, over 24 hours ago! What a joke!
They finally sent my redemption
AskGamblers
Dear all,
As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.
We thank both parties for their assistance during the complaint process.
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