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LoneStar Casino - Delaying payment on redemption

RESOLVED

Complaint Info

Disputed casino

LoneStar Casino

Amount

$ 1000

3 weeks ago

I am fully verified on the site and requested a redemption last Friday, around a little after noon.

It says they usually have redemption paid out 24 to 48 hours, yet after numerous email attempts, they won’t give me a clear reason, but just say it has to clear safety checks or something stupid like that!

They want me to cancel my redemption, I’m guessing is why they are dragging their feet.

AskGamblers
3 weeks ago

Dear @Jadams8787,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

AskGamblers
3 weeks ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

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