I thought that my account had been verified with Yay Casino until I went and tried to redeem, and then it popped up "Verify Account".
The verification process started on 8/22/2025. Today is 8/29/2025, and my account still hasn't been verified. Being a fan of online gaming for the past few years I know it doesn't take no more than 48hrs to verify an account, hell I've gotten my account verified in a matter of minutes on other sites so at this point I'm rethinking the decision that I made to ever sign up with them cause games are being played with their customer service team and they know that I'm trying to redeem my winnings and their prolonging the verification process in hopes that I'll go back and lose everything that I've won, not gonna happen!
Like every other adult, I don't like the fact that I'm being toyed with. There's a computerized response system that replies to the emails,
I've been emailing every day about my verification status, and I always get the same answer: "Verification is in queue".
What kind of verification are they running?
I also know that the redeeming process will be prolonged as well when I finally do get verified, because that's just the type of Casino that we've signed up to deal with.
They've already been blacklisted and just got off the blacklist within the past couple of weeks; it seems that they don't care about any of that.
Please think really hard before signing up with Yay Casino
