casino has canceled my 1700 euro withdrawal due to my bet was higher than 5 eur.
I did not bet 5 eur .my bet was 0.15 eur playing Aztec Magic deluxe and 2.5 eur playing Platinum lightning. I know this rule very good because I play more than 10 years in online casinos and most casinos has this rule when playing with bonus.
Casino has provided me with screenshot showing my bets of 45 eur at the time when i was left around 300 euros to wager and had in my account around 400 euros. I believe this must be some system error which caused this error.Please investigate this issue because I never bet 45 eur per spin having bonus on my account.My deposit was 20 eur and I got 10 eur bonus and in the end I had 1700 eur winnings I casino is making excuses not to me this money to me.
Besides on my account when I look at game history I DO NOT see bets of 45 eur all my bets are 0.15 eur on Aztec magic deluxe and 2.5eur on Platinum lightning .They provided me with sceenhot showing 45 eur single bets but it may be fake.Please investigate this issue.Thank you