Bonus Issues - Page 29

PlayHippo Casino - Does not stick to its own terms!

31/05 I was browsing, stumbled on Playhippo and looked at the bonus terms (see attachment). In particular, term 4 states "Certain games contribute ...

BetChain Casino - Unresponsive Support and Missed Bonuses

So I have written through the site and direct to BetChain support email 8 times now. No response in almost two days from them. Their live chat is ...

Euromoon Casino - Cancelled both of my 100 euros withdrawals without a valid reason

I won around 150 euros with my welcome free spins. I was only able to withdraw 100 euros, because of their cash out restriction for no deposit bonuses ...

Rich Casino - Suspicious Bonus Wagering Requirements

I have been trying to inquire about my bonus furfilment and it keeps going up. I have asked for a place on the site where I can check my bonus myself ...

BGO Casino - Unfairly confiscated £190 due to 14p balance?

I'm compelled to complain her for others to see, personally I think it's scandalous and would love to see BGO respond. Yesterday I decided to try my ...

Redbet Casino - Voided 190 Euro winning and closed my account without any reason!

Yesterday I had created a account with RedBet Casino after seen very good reviews on this forum and decided to play after 20 Euro deposit. Firstly, ...

Get Lucky Casino - Refusing to credit my Welcome Bonus

Tried to deposit £100 on my credit card ..would not accept so rang up my card issuer who authorrised it ...sorted that out ..then put money on with ...

Grosvenor Casino - Bonus not paid, no reply to numerous emails and chat

Grosvenor are normally great at paying bonuses and have low wagering rates in order to be award bonuses which is why i use them so much. I ...

Real Deal Bet Casino - Crediting non-requested and unwanted bonuses to prevent withdrawal

Hi, My name is < full name removed >. Recently I had created account with Real Deal Bet Casino and claim the bonus code 300PUNCH. So, I got 200% ...

Winner Casino - Unfairly seized £25,700

On 18/04/2016 Winnercasino ran a super Mondays bonus offer, where they give 3 reloads of max £300 for 70 80 and 90%. I had only opened my account a ...

Play Fortuna Casino - Misleading Information For Several Bonuses

First of all I'd like to say. This is the worst casino I have ever played online and I cannot believe that it isn't black listed & has a rating. * ...

Royal Panda Casino - Failed to stick to their own VIP benefits promises

This casino upgraded my account to VIP, level offered me so much promotions just as cash back of 10% and random dropins of 100 pounds in my account. ...

Casino Adrenaline - Withdrawal been declined unjustly

Friday, May 13th, I deposit 25 Euro to Casino Adrenaline and the casino added a bonus to my balance. I ve played three video slots for several hours ...

7 Sultans Casino - Refusing me promised bonus after I made my deposit

They first gave me 50% deposit bonus up to 1000SEK in the chat. After my deposit she told me that she added the bonus. So I closed the chat and ...

Deuce Club Casino - Applying retrospectively a change in their bonus terms

I played there in June 2015. I saved the terms and chat transcript saying all games can be played and completed all necessary requirements. I won ...

Guts Casino - $5000 usd Withdrawal declined

I received an email stating: David (Guts Customer Support) 5 May, 16:13 Hi Byron, I am contacting you to inform you that ...

Crazy Spins Casino - Bonus not credited as advertised, no response from support!

made deposit ($20) and did not receive %200 match as advertised. should have trusted instincts as had not received no dep spins either. i have msgd ...

BGO Casino - Cutting withdrawal due to unjustified accusations of bonus terms violation

I received the following email from the casinoHi Lee,I am emailing you today in relation to your recent request to withdraw funds following the ...

Anna Casino - FS win removed unfairly after withdrawal

I received 30 FS on Jimi Hendrix slot and did meet the requirements for a withdrawal. After the withdrawal they rolled back the money to my casino ...

b-Bets Casino - Voided winning claiming I did not fulfill wagering within 30 days

I played this casino during the latter part of lst year. Took the 400% bonus and wagered it thru within a few days. I know because I checked the ...

GDay Casino - Trying to steal my winnings

gday casino has stolen my winnings from me. I deposited $25aud and received a 200% welcome bonus. bringing my total balance to $75($25 cash) ($50 ...

Drake Casino - Not honoring their promotion as promised

On April 18th Drake offered a Facebook bonus for the first 25 takers which I got and had no problem. It was for 150% usable 3 times. I have received ...

Caribic Casino - Took 1160€ from me against their own bonus terms

Caribic casino took 1160€ from my account against their own bonus terms. This is how it happened: I received 6.4.2016 a promotion e-mail from ...

Green Dog Casino - Did not honored my welcome bonus as promised

I recieved an email off green dog casino on Monday the 18th of April offering a 400% bonus plus extra daily £10 bonus if made a deposit and wagered ...

Anna Casino - Winnings removed due to mysterious bonus term violation, support not answering

My rather small winnings of 57 euros were removed after I had made a withdrawal. My deposit was only returned to my account. After sending them ...

DoubleStar Casino - Winnings taken from balance due to false "breach" of T&C

I did a lot of research before registering for this casino. Reviews were good, T&C's were all pretty decent and straight forward. Good range of games ...

JoyCasino - Wrongfully blocked account, due to personal relationship to Head of Support

I deposited 3000sek,received a bonus, wagered the whole amount and then some. Withdraw my winnings (31.000sek), verfied my account and got an email ...

Vegas Strip Casino - Been unjustly accused in bonus terms violation

I have won a bonus from Vegas Strip casino, respectfully I have waited since March 7th, 2016 when I submitted my documentation; the documentation was ...