According to our Welcome Package rules (point 9): "The bonus rollover must be completed in full before the customer can withdraw the funds from the account. After the bonus has been redeemed, your main account will be credited with the remaining bonus funds, which will not exceed the total bonus amount. If, after it is redeemed, the bonus account balance is less than the minimum stake amount, the bonus is deemed to be lost." It means that if you deposit 10 EUR for example, after meeting all requirements you`ll receive the same amount or less (it depends on which deposit the bonus is credited: for first one it`s 100% (10 EUR deposit - 10 EUR bonus amount): for second one - 50% (10 EUR deposit - 5 EUR bonus amount etc.). That`s why we kindly ask you read all bonus rules before accepting them.
As for your free spins: they are waiting for you in Gnome`s Gems by booongo. We didn`t do anything for crediting them again, it seems that there was some technical maintenance that`s why this provider was hidden for a while until everything woulf be fixed.