Captain Jack Casino Complaints - Withdrawal & Other Problems

Captain Jack Casino - Withdrawal of $500 unpaid over 1 month

I had a withdrawal request dated 2/22/19 for $500. This was my first time wd from this casino. They only send me over and over my wire transfer ...

Captain Jack Casino - Withdrawal cannot be processed, no further clarification given

I have win a $100 threw they no deposit bonus.. and I ask the game operator can able to withdraw it and they ask me to submit the authorization form ...

Captain Jack Casino - 10 months of not getting paid

I actually won that amount back on 5/17/18 (1700) but it finally got approved for a check on 10/5 for $1437. I am still waiting to receive that check ...

Captain Jack Casino - False Advertising to get me to deposit money, then took my jackpot

Believing the attached bonus terms on their website, I deposited my money and played. I won a $500 jackpot and some smaller ones and had a good amount ...

Captain Jack Casino - Long approval times

Hi I have 6 withdrawls with this casino totaling 15,000. Each is for 2500. My first pending is from 1/28/2019 I have talked to chat multiple times and ...

Captain Jack Casino - "Express" Payment Delayed Over a Month

Hello, Over a month ago I submitted a withdrawal request for $200. I chose to use the "express payment" option since it was my first withdrawal. I ...

Captain Jack Casino - No help on getting owed payments

I made two withdrawals, December 10, 2018, $2000 - bonus= $1600 and December 12, 2018 $650 - bonus = $500. I know it is a 7 to 10 days for the Manager ...

Captain Jack Casino - Delayed $700 payment

Hi. I Won $700 before Thanksgiving. Immediately when I clicked withdraw I was offered "express payout" and I filled out all of the info as the prompts ...

Captain Jack Casino - No response to mails, no update on withdrawal of $650

After submitting my Bitcoin withdrawal I was never asked for or given a chance to enter my Bitcoin wallet address and was immediately sent to hooyu ...

Captain Jack Casino - Long Overdue Payouts

Hello and Happy Holidays.I'm writing to AskGamblers because I'm quite concerned about money owed from Captain Jack casino (captainjackcasino.com). I ...

Captain Jack Casino - Payments taking too long

Hi, once again I have to put in a complaint. My name is lscott014 . on October 11, I won $5000 and put in a request for a wire withdrawal. I also put ...

Captain Jack Casino - Can't seem to get my $100 withdrawal

So I've been trying to get this withdrawl since October 10, 2018.I've tried three times now to get my withdrawl of $100 from Captain Jack Casino. I ...

Captain Jack Casino - Can't get my account verified

I deposited 30 on a 400% bonus, did playthrough so decided to withdraw my winnings ($420 - $120 bonus). The casino said I cannot do any withdrawals ...

Captain Jack Casino - Delayed $473 payment

I started the withdrawal process at the end of August. Was approved on 9/14/18 for 473.00. Have waited the 10 business days from approval. Payment ...

Captain Jack Casino - Withdrawal and verification trouble with just $100 payment

i sent in my PHOTO ID and still got NO response and its een almost 4 weeks like i met all the wagering requirments and need to to buy groceries and i ...

Captain Jack Casino - Delayed approvals and payments

I have several pending withdrawal requests that have been sitting for over 4 weeks and have yet to be approved and paid. I requested 18 separate ...

Captain Jack Casino - Wire withdrawal delayed

Hi I made 2 withdrawal requests to captain jacks casino. For roughly around $700 I’m not sure of the exact amount. First I was told to send all ...

Captain Jack Casino - Delayed $1,020 payment

I requested a payout via bitcoin of $1020.00 from Captain Jack Casino on 7/6/2018. I have provided all required documents to the casino and have been ...

Captain Jack Casino - Issued an uncashable check

I claimed a bonus to deposit, I got through the playthrough. My withdrawable balance was $500.00. I requested, a 500$ bitcoin payout. The message that ...

Captain Jack Casino - Seven months later they still didn't pay me!

I am in need of some help. I won $4090.70 on March 30, 2017 at Captain Jack Casino. I have done everything imaginable to try to collect this money. ...

Captain Jack Casino - Payments taking too long to receive

Hi, on May 27, 2018, I won 14,500 which I put in for a withdrawal. As of Today 7/9/2018, I have only received 2,237.00. I have contacted online ...

Captain Jack Casino - Withdrawal of $1,600 still not processed after waiting more than a month

Hi, I have been trying for nearly a month to get a withdrawal from this casino. I sent all the documents as requested and hoped the bank transfer ...

Captain Jack Casino - Delaying $9,300 withdrawal approval & payment again

hello I have 4 withdrawals in the amount of $9300 that are still pending since 6/23 and 6/24. The last 2 times i checked with live chat i was told ...

Captain Jack Casino - Claimed to have sent me a check when they had not

Captain Jack approved a withdrawal and said they wired $876.50 to my account on May 7th the problem is it never reached my account. When I called and ...