Captain Jack Casino Complaints - Withdrawal & Other Problems

Captain Jack Casino - Delayed 5K Payments Again

I have been trying to collect my winnings of $5,000.00 but have been unsuccessful within the casino rules written timeframe. Customer service has been ...

Captain Jack Casino - Delayed Payment AGAIN of 2500

I have been trying to collect my winnings of $2500.00 but have been unsuccessful.I have been a long time loyal player at this casino and have always ...

Captain Jack Casino - Revoked account access and declined winnings

Decided to open up a account with captain jacks casino in the month of march 2022 after depositing £500 pound over couple days I got my winnings up ...

Captain Jack Casino - 2 Delayed withdrawals since February

I have two pending withdrawals Feb 23 for $2500 and Feb 23 for $2000. These withdrawals are still pending. All paperwork has been submitted and bank ...

Captain Jack Casino - Delayed Withdrawal from Captain Jack Casino

I requested a wire transfer withdrawal from Captain Jack Casino in the amount of $505.46 on January 14, 2022. I sent in all Proof of Identity ...

Captain Jack Casino - Withdrawal problem with Captain Jacks

This casino keeps delaying the payout. I have requested $2,000 on January 21st, 2022 minus bonus money. I have been in contact with them via Live Chat ...

Captain Jack Casino - Delayed Payment on Captain Jack

Payment request for $999.99 was submitted on December 11, 2021. Still not 'approved" or processed. They throw up every roadblock possible and make ...

Captain Jack Casino - Refusing to process withdrawal

I had a withdrawal via wire transfer of $300 pending for over a month from December into January. On January 14th, I decided to cancel it because I ...

Captain Jack Casino - Delay of payments since December 2021

Hello, played captain jack 12/28/21. Before playing I made sure my account was pre verified to make sure if I won I would be able to cash out. I ...

Captain Jack Casino - Severely delayed withdrawal payment

I have been playing on Capt Jack Casino for several years, and although the payouts have been outside the time frame set by the casino, they have been ...

Captain Jack Casino - Almost 30 days captain jack casino has still not payed my winnings

I played at Captain jack casino, I made a $100 deposit, I ended up winning a total of $850, which was almost 30 days ago. I have done everything they ...

Captain Jack Casino - Non payment and I keep getting the runaround for $1,000

So I've been playing this group of casinos for a bit now, and I've made enough mistakes and had them throw the terms of conditions in my face enough ...

Captain Jack Casino - Delayed payment since March, 2021

I've been waiting on a pending withdrawal in the amount of $1,800 since March 9th 2021. I get the same runaround that the withdrawal has been ...

Captain Jack Casino - Over a year since last approved withdraw

On Captain Jack Casino I have 6 pending withdraws totaling $14,595. My oldest pending withdraw is for $2,500 on 06/20/20 . My last approved withdraw ...

Captain Jack Casino - Withdrawal of $2500 approval delay

I put in a withdrawal request on 7/3/21 for the amount of $2500 to be paid in bitcoin. Everytime I talk to someone through chat they just keep ...

Captain Jack Casino - Payments not being approved and sent

Captain Jack owes me approximately $12k in payments going back to Mid June. They requested new verification documents which were submitted both via ...

Captain Jack Casino - Been over 90 days with no payment for two withdrawals

I have contacted them numerous times over the last 90 days, and at first they kept adding a needed document, and finally they responded with your ...

Captain Jack Casino - Does not pay

Ok, I've been waiting over a month for my money to get funded.I play at a variety of different online casinos and they all payout pretty fair and ...

Captain Jack Casino - Still waiting on balance of approved withdrawal from dec 2020

I requested four withdrawals totalling $10g on Dec 6, 2020. After supplying all of the necessary documents, I finally received (via wire transfer) 3 ...

Captain Jack Casino - No wire pay on two winnings

It has been over 11 months trying to get my two winning withdrawals wired to my account. They have all my correct information, even after three months ...

Captain Jack Casino - Stall tactics and delays of two payouts for 5 months

I have been actively pursuing two withdrawals from Captain Jack’s Casino for months. The withdrawals in question are Withdrawal #2212180 for $300 ( ...

Captain Jack Casino - Waiting for two months and still getting the run around

I have $7,500 in withdrawals waiting to be approved. My oldest withdrawal has been requested over two months ago. When can I get an actual honest ...

Captain Jack Casino - Winning payout check bounced

I had deposited money in my account and won .. I used a promotional code giving me a certain percentage if I deposited $xx or more. I asked for a ...

Captain Jack Casino - Still no payout even though my request has been escalated multiple times

I have been trying to recieve my payout of $900 since April. I have submitted everything they asked for, verified my identity, sent in my bit coin ...