Captain Jack Casino Complaints - Withdrawal & Other Problems

Captain Jack Casino - Delay in Payment

On March 9, 2017 I was advised that my withdrawal request for $200 was approved. On March 14 I did a follow up call I was then advised that they were ...

Captain Jack Casino - Delaying $380 withdrawal

I can not get a payout of $ 380 won in slot games in the Captain Jack Casino. I sent all the documents. Money hangs unapproved for payment from ...

Captain Jack Casino - Non-payment

I'm extremely disappointed in captainjack casino cash-out policy,what they have on paper is nothing like what they actually are. I have been waiting ...

Captain Jack Casino - Delayed approval and payout for 35 days

I will be glad to get help to solve my problem. The matter is that I can not already get my money for more than 35 days in the amount of $ 400. But ...

Captain Jack Casino - Stalling my payment of $250 for almost one month

Hey, So I requested a payout by check for $250.0 from Captain Jack on 2/14/2017. It has been almost a month and it hasn't even been approved yet ...

Captain Jack Casino - Delayed withdrawal approval and payout

I made 4 withdrawal requests a few weeks ago. Almost immediately, 1 of the 4 was approved and recently paid. The other 3 have been sitting there and ...

Captain Jack Casino - Delayed Payment of $500

Please help. For more than a month can not get the payment of money in a Captain Jack casino, but rather to 3 February 2017. This casino even for the ...

Captain Jack Casino - Frustrated waiting for my withdrawal

I am still waiting for a payment of 1875.00, which was approved on 2/6. I was advised that it would be 10 days before a payment was sent out it is now ...

Captain Jack Casino - Keep declining my 200$ payment for 5 months

hello askgamblers. help is needed. 5 months, I look forward to the approval of my documents, but captain jack laughing at me. I never received a ...

Captain Jack Casino - Failure to pay since 12/31/16 request

A request was made 12/31/16 for payment of winnings. After numerous requests and multiple times sending supporting documents to both the documents ...

Captain Jack Casino - Runaround with a withdrawal

I made a withdrawal of $1500.00 on December 8th, it was approved on December 22nd via email which stated that I would receive the funds within 10 to ...

Captain Jack Casino - VIP player still waiting despite promises of payment

withdrawal was approved Jan 25 2017 despite being told it was being expedited I am still waiting. THe terms and conditions are Approval Of Withdrawals ...

Captain Jack Casino - Delayed payment of $2328

After loosing enough finally got some luck and won some money and requested withdrawals in mid november and were approved immediately but captain jack ...

Captain Jack Casino - Payments are being delayed again

I have two approved withdrawals,one is for $165 approved 10/14/16 and the other for $185 approved on 10/22/16. I was told for both of them its been ...

Captain Jack Casino - Long payment delays, unresponsive help center

In early September, I made a withdrawal request for roughly $5000. Within about a week, it was broken down to into 3 separate, approved payouts via ...

Captain Jack Casino - Payment seriously delayed

I put in for a withdrawal of $1500 on sept 10 and was told by robyn that I would have my money in 9 to 10 days. On Sept 27th I sent her a email to let ...

Captain Jack Casino - Stalling forever verification of my documents

After 5 or 6 deposits i finally won and submitted my withdrawal on 09/24/16. I submitted my withdrawal documents 3 times to accounting@ ...

Captain Jack Casino - Refusal to pay withdrawals

I have used this Casino for years and have deposited thousands of dollars. I have had withdrawals in the past and know that they vary. I used to get ...

Captain Jack Casino - Delayed payment

It has been at least 5 months since I requested my withdraw. Sent in my identification information, everything checked out on my end. Information was ...

Captain Jack Casino - Been waiting for my payout for 2 months

I've been going back and forth via email with my VIP host Megan Cruz, since I won my earnings and was approved after submitted the correct ...

Captain Jack Casino - Stalling payments

I have a pending withdrawl from Captain Jack Casino in the amount of $1030 that was approved on 5/25/2016. I inquired through Live Chat as to the ...

Captain Jack Casino - Non payment on approved withdrawal

i did a withdrawal on March 31 which was approved on April 3 I was told the check would be mailed April 12 it was not and on April 15 my VIP host ...

Captain Jack Casino - Waiting months to get paid $1112

I have some withdrawals pending from Jan/2016 and Mar/2016. The one(s) from January totaling $637.00 has already been sent to the processing dept. and ...

Captain Jack Casino - Not being paid and no one respond

I made a withdrawal. They were very timely in approving it. Contacted me to verify. But now at a stand still since feb. 12. Can not get anyone to ...